HubSpot Administrator

Job Description

Job Description

About the job

General Description :

Reporting into the Director of Digital Strategy, Surf Internet is looking for a HubSpot Administrator who will be

responsible for collaboratively implementing the CRM and MarTech strategy with sales, marketing, and operational leaders, driving customer adoption, developing new capabilities, creating reports, improving existing processes, deploying new processes, and supporting users to accelerate growth and scale. This is an ideal position for someone who wants to be part of something transformative, and it will play a critical role in driving Surf Internet’s success.

The ideal candidate has expert experience with HubSpot Sales Module, Marketing, and Operations Hubs.

Furthermore, the candidate should have experience in contact management (crm), workflow management &

automation, reporting and integrations with other key software applications. They will be responsible for owning

all key aspects of HubSpot, ensuring it is configured optimally based on developed business requirements. The

candidate will work cross-company to support and maintain the platform as business needs evolve and

campaigns are brought to life.

Reports to : Director of Digital Strategy

Job Status : Exempt

Job Role and Responsibilities :

Create and maintain documentation, including diagrams and explanations of how data flows in, out, and

throughout HubSpot.

Understand all aspects of data across billing, CRM and integrations and how each plays a role in building

and maintaining the customer journey.

Provide day-to-day support on HubSpot, prioritizing and processing requests, including data

imports / exports, reporting, and other ad hoc requests

Assist with implementing and managing automation to align data and trigger actions to other data or to

leads and customers.

Develop custom web assets in HubSpot, including themes, landing page templates, KB, & modules.

Responsible for executing on the day-to-day support and maintenance of our HubSpot CRM platform and

other client communication platforms.

Provide training to other departments who utilize HubSpot for Sales, Marketing or reporting purposes.

Qualifications :

5 years of experience with HubSpot (bonus if you have HubSpot certification)

Proactive and collaborative team player who isn’t afraid to ask questions

Strong proficiency in Excel and other MS software

Python or Node.js experience with an understanding of how to utilize code for data transformation.

Strong interpersonal and communication skills

Problem solving skills and ability to work in a dynamic environment

Excellent organizational, critical thinking, and project management skills.