Administrative Assistant - Health Services

Schedule: Part-time, Friday, Saturday, Sunday, 8 A.M.-4 P.M., or 8:30 A.M.-4:30 P.M.

Pay: $24-$30/DOE 

Under the general supervision of the Health Services Administrator, the Administrative Assistant provides clerical support to the admissions program of the Health Center including intake functions, admission contracts, room readiness, tours, and other clerical duties including support front office duties with outstanding customer service.

• The position will support administrative and front office duties by providing excellent hospitality and customer service, as the first impression for all visitors coming to the Health Center.
• Will manage both external and internal calls; provide an overview of health center information to those inquiries in support of the marketing and sales efforts.
• Will assist with resident services such as transportation, mail and deliveries, and the coordination of visitors.  
• Provides clerical support for Health Center admission policies and procedures in cooperation with the Health Center Administrator to meet company standards and governmental regulations.
• Referral Intake: timely response to incoming referrals, referral review, confirming financial qualifications, obtaining authorizations for applicable insurances, confirming admission qualifications by utilizing the admission “green, yellow, red” decision tree,  admission accept or deny communication in portal, and/or with discharge planners.
• Clerical: preparing admission contract packets and related forms, compliance with signing in for admission/move-in, admission-related phone calls, tours, IDT communication about new admits, ensuring room readiness, welcoming patients, setting up new patients in EHR, and other related tasks.
• Adheres to HIPAA privacy rules and company policies, procedures, and practices which require that resident-identifiable health information will only be used to perform the essential functions of the job;

To be successful in the role, you would have:

• Strong communication, organization, negotiation, and public relations skills
• Effective problem-solving and decision-making skills
• Proficient with the PC including the MS suite of products
• Time management skills

What’s in it for you?

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1^st of the month following your start date
• Matching 401(k)
• $25 Tax per line Cell Phone Plan

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1^st of the month following your start date
• $25 Tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Come see what HumanGood has to offer!

Salary : $24 - $30