What are the responsibilities and job description for the Leasing Manager position at HH Red Stone Properties?
HH Red Stone is a rapidly expanding Property Management Company specializing in Student Housing. We are currently looking for an experienced Leasing Manager to join our team in Baltimore, MD. This is an excellent opportunity for someone who is resourceful, detail-oriented, a team player, and skilled at developing top performers.
Summary: As a Leasing Manager, you will assist the Property Manager in overseeing all aspects of Property Operations, including Leasing, Accounts Payable and Receivable, Service Requests, and customer service.
Duties and Responsibilities:
- Monitor collections, accept and post rental payments to resident ledgers, enforce collection policies based on the Lease Agreement, and initiate legal action when necessary.
- Perform the entire cycle of apartment leasing duties, which includes giving tours to prospective residents, executing lease paperwork, processing applications, following up with applicants, and maintaining records to the required standards.
- Provide excellent customer service by responding promptly and professionally to resident concerns, and actively participate in conflict resolution efforts to maintain positive resident relations.
- Act as the Property Manager in the absence of the Manager for designated periods.
- Assist the Property Manager in all aspects of residential management, including service requests, maintaining physical asset standards, financial accounting and reporting, and resident relations.
- Collaborate with the Leasing Team to coordinate resident retention efforts.
- Monitor the flow of accounts payable from purchase orders to invoices.
- Perform other duties as assigned by management.
Qualifications:
- High school diploma or general education degree (GED).
- Certificates, licenses, and registrations: Fair Housing Certification, or willingness to obtain prior to interacting with prospective residents.
- Required computer skills: Proficiency in Microsoft Office Suite and Property Management Software (OneSite/Real Page preferred).
- Other required skills:
- 3-5 years of experience in Customer Service or
- 1-3 years of experience in Residential Property Management
Please note that the above description provides a general overview of the position and its requirements. It is not an exhaustive list of duties, responsibilities, or physical requirements. Management retains the right to assign or reassign duties and responsibilities at any time.
HH Redstone is an Equal Opportunity Employer and is committed to creating a diverse environment. We take pride in being an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, predisposition or carrier status, disability, age, military or veteran status, or any other status protected by applicable law.
