What are the responsibilities and job description for the Operations Manager position at HHS?
Operations Manager Bassett Medical Center Cooperstown, NY Build a well-trained and motivated team that produces high-quality food while adhering to safety, sanitation, and service principles Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Be open-minded and ready to learn from your manager and team members alike Develop creative menus that are in sync with current market trends Demonstrate continuous ability to maintain and / or improve customer and patient satisfaction Support team member recruiting, training, development, scheduling, and assignments Execute, maintain, and monitor quality control systems to protect food integrity Drive compliance with health, safety, and industry regulatory agencies Skills Kitchen Skills : Knife skills, cutting techniques, recipe preparation, live-action cooking Interpersonal Skills : Ability to interact with individuals at all levels of the organization Communication : Effective written, spoken, and non-verbal communication as well as presentation skills Customer Service : Service-oriented mentality with a focus on exceeding expectations Professionalism : Maintain a positive and professional demeanor Proactivity : Self-motivated with the ability to effectively prioritize projects and needs Team Player : Willingness to collaborate and provide support where needed to achieve outcomes Business Ethics : Demonstrate integrity, respect, and discretion in all business dealings Organization : Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements A cook’s certificate or associate’s degree from an accredited culinary program, or 5 years of experience as a sous chef or kitchen manager Computer skills including word processing, spreadsheets, email, and ordering platforms A passion for food, a desire to grow, and a work ethic that supports both Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish Familiarity with OSHA, The Joint Commission, and other regulatory requirements What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee Assistance Program (EAP) Career development and ongoing training - executive chef opportunities Important to Know Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. App-CNS
