What are the responsibilities and job description for the Residential Program Manager position at Hi Hope Service Center, Inc.?
Description
Residential Program Manager is to oversee our residential services supporting adults with developmental and intellectual disabilities. This leadership role ensures the delivery of high-quality waiver services, compliance with state regulations, and effective supervision of staff. The Residential Program Manager serves as a Developmental Disability Professional (DDP), ensuring participants receive the individualized care they need to live enriched and independent lives.
Requirements
· Oversee weekend operations at five group homes to ensure staff are following all rules and procedures.
· Supervise and support staff to make sure residents receive the care and services outlined in their individual plans.
· Train and guide Direct Support Professionals, especially on how to use the electronic documentation.
· Check that health and safety practices are being followed, including medication, nutrition, and emergency plans to include working with the Nursing Team.
· Take part in meetings about resident care and help make sure their personal goals are achieved.
· Keep open communication with residents, families, staff, medical providers, and agencies.
· Review paperwork and records to ensure they’re accurate and complete, and make sure any mistakes are corrected quickly.
· Help manage household budgets and make sure necessary supplies are purchased responsibly.
· Drive residents to appointments if needed and make sure staff are available to cover transportation.
· Keep up with required reports and documentation like incident logs and daily shift reports.
· Promote the use of calming and respectful behavior support techniques and actively contribute to the leadership team.
