Part-time Administrative Assistant/Front Desk

HI IQ Learning, a premier education company specializing in one-to-one personalized tutoring and S.T.E.A.M. camps, is seeking a Part Time Administrative Assistant to join our team.

In this role, you will be the welcoming face of our organization, delivering exceptional customer service to parents and students and ensuring a positive first impression. Key responsibilities include processing registrations, managing inquiries through phone and online channels, sending regular communications to leads and clients, and performing various administrative tasks.

This position will primarily focus on administrative duties while also assisting in preparations for our learning center programs. If you’re organized, detail-oriented, and enjoy working in a dynamic educational environment, we’d love to hear from you!

Responsibilities include the following:

• Warmly greet and engage parents and students upon arrival, creating a welcoming atmosphere.
• Share detailed information about HI IQ Learning's programs and services with prospective clients.
• Provide polite, timely, and efficient responses to inquiries from families, students, tutors, and team members via phone, email, and in-person interactions.
• Support front desk operations by managing registrations, maintaining organized records, and assisting with basic administrative tasks.
• Receive deliveries and update inventory records accurately.
• Assist with the upkeep and maintenance of the office environment, ensuring cleanliness and functionality.
• Engage with students visiting the learning center for tutoring sessions and other programs, offering assistance and support as needed.
• Collaborate with the Learning Center Programs Manager and Programs Specialist to prepare for learning center programs and registrations.
• Provide support in coordinating and executing various programs and events.
• Effectively multitask and transition between various responsibilities throughout the day.
• Demonstrate flexibility, a willingness to learn, and a collaborative attitude while working with the team.
• Proactively identify and address any issues or challenges that arise at the front desk, independently solving problems to ensure smooth operations and exceptional customer service.
• Take initiative to identify areas for improvement within front desk operations and administrative functions, proactively implementing solutions to enhance efficiency and effectiveness.

The ideal candidate should have the following qualifications:

• Previous experience in administrative roles (preferred).
• Proficient in computer skills and front desk operations, including Microsoft and Google applications.
• Are organized, can quickly establish relationships, and learn quickly.
• Have passion to help, positive energy, and empathy.
• Are personable, warm and enjoy working as a team.
• Maintain a friendly and approachable demeanor, fostering a welcoming environment for all visitors.
• Demonstrate the ability to independently and effectively solve problems, taking proactive measures to address challenges as they arise.

Salary

• $18.00 - $19.00 per hour. The compensation for this position starts at $18 per hour and will increase to $19 per hour upon successful completion of the 30 day probationary period.

Requirements:

• Must have some consistent availability during our standard office hours.
• Standard office hours are Monday - Friday 10:00 AM - 6:30 PM and Saturday 9:00 AM - 4:00 PM
• Work hours for this position are slightly flexible and negotiable, allowing for some accommodation to meet your schedule.
• Must be willing to complete a criminal background check.

We thank all applicants for your interest; however, only selected candidates will be contacted. Please, no phone calls.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 16 – 19 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift

Application Question(s):

• This position is only available to residents of Oahu. Please confirm that you are currently a resident of Oahu.

Work Location: In person

Salary : $18 - $19