What are the responsibilities and job description for the Collections Specialist position at Hi Tech?
Collections Specialist Opportunity
Please note: This is a full time, hourly position at our main office located in Las Vegas, NV from 7:30AM-4:00 PM
Pay range: $20.00-$25.00
The Collections Specialist works closely with a portfolio of our valued customers to ensure payments are made within terms and follows up when payments are past due. The ideal candidate would conduct account research/reconciliations, resolving customer billing problems, secure payment on open invoices all while having the ability to build strong relationships with customers. A passion for delighting both internal and external customers is crucial for success in this role.
A Typical Day:
- Engage with our valued customers by phone and email to collect on payments owed.
- Perform account and bank reconciliations as needed to ensure accounting records are aligned.
- Handle billing responsibilities, including posting transactions and sending mass emails to customers.
- Maintain strong internal and external customer relations and follow up on any necessary information needed to obtain payment.
- Achieve monthly AR percentage goals.
- Identify and negotiate approved payment arrangements on past due balances while maintaining a strong customer relationship.
- Review orders on hold for release.
- Other duties as assigned.
Qualifications:
- 2-5 years of experience in a collection, accounts receivable, or customer-facing type of role
- Experience in handling a large volume small dollar portfolio with outbound call goals.
- Must be self-motivated, customer-centric, and highly organized.
- Experience reconciling AR accounts a plus.
- Ability to function effectively both independently and as a member of a team.
- Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
- Experience with Global Edge or other ERP software a plus.
- Must successfully complete a drug screen.
Benefits of Joining Our Team
- Competitive Compensation
- Medical and Dental Benefits
- Life Insurance
- PTO
- 401k & Company Match
- Casual dress code
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Hi-Tech Commercial Service is a division of Unlimited Service Group “All Unique All United.”
Salary : $20 - $25
