As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
You will be part of
Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well :
- Employees First way of life : all of us should experience Easiness, Empowerment and Excellence every day at work
- Comprehensive benefit package including; health, vision, dental, voluntary life / disability insurance upon first day of employment
- 401k program with 6% company match
- Personal time off and company-paid holidays
- Opportunities for career growth and competitive salary commensurate with experience
- Paid training
- Boot allowance
- Company mentoring program
- Tuition reimbursement for job-related continued education
- Referral Program
- You may also be provided with a company cell phone, laptop and / or credit card, all to be used for the purpose of conducting company business
Purpose of the position
Inside Sales position selling equipment for manufacturer in a Business to Business environment. Embody Core Purpose to “Win Together to Exceed Customer Expectations” Provide a high level of support to strategic accounts to support business unit growth objectives.
Main tasks and responsibilities
Work directly (on-site) with key customer account to manage delivery expectationsLocal travel on routine basis (approx. 15% or less) to manage key account relationshipQuotes prices and accurately prepares sales order for processingEstimates date of delivery to customer, based on knowledge of WALTCO's production and delivery schedulesReceives incoming calls including but not exclusive to gate orders, warranty questions, quotes, distributor information, and traffic / freightBuilds relationships by responding to questions, problems, and needs of customers within assigned territoryProactive account management, increase customer service ratings within assigned territoryWorks closely with factory to monitor & manage customer ordersCarries out responsibilities and duties in a consistent, mature, ethical, and professional manner at all timesMaintain confidential data in a responsible manner as directedSupport Outside Sales Team by being easy to work with, and following a customer need all the way through to satisfactionWorking knowledge of business related computer systems, pc skills, including Google Docs, Windows, Microsoft Office, and InternetPerforms order audits against Concept and SAP to verify accuracyAny other tasks that Sales Support Manager deems necessary for the positionWhat you’ll need to succeed
Education :
Associate’s degree or equivalent from a two-year college or technical schoolWorking experience :
2-3 years' related experience and / or trainingSkills and competencies :
Excellent interpersonal, verbal, and written communicationStrong presentation skillsOrganized, detail-oriented with the ability to multitask, prioritize, and respond quicklyStrong desire to learn & grow / ask good questionsHumility to admit mistakes and accept coachingAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulationsAbility to write reports, business correspondence, and procedure manualsSkills to effectively present information and respond to questions from groups of managers, clients, customers and the general publicKnowledge to calculate figures and amounts such as discounts, interest, commissions, proportions, & percentagesUnderstanding to apply concepts of basic algebra and geometryPersistence to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formExcel in Core Values of Prioritization, Positivity, Proactivity, Process, & PersuasionSupport Safety First Culture
