What are the responsibilities and job description for the Retail Operations Manager position at Hibbett Retail, Inc.?
Job Title: Manager in Training
Hibbett Retail, Inc. is seeking a highly motivated and detail-oriented Manager in Training to join our team. As a Manager in Training, you will assist the Store Manager in controlling the assets of Hibbett I City Gear and consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
Key Responsibilities:
- Assist the Store Manager in controlling the assets of Hibbett I City Gear
- Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities
- Assume responsibility of the entire store in the absence of the Store Manager
- Provide knowledge and guidance to employees and customers in all departments when necessary
- Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments
- Direct staff to ensure each department's responsibilities and standards are completed
- Keep the Store Manager informed about inventory movement and customer trends
- Assure quality customer service is maintained
- Perform general administrative duties as needed and be trained in the Store Manager's responsibilities
- Promote and sell services and merchandise provided by Hibbett I City Gear
- Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction
Qualifications:
- Experience working in a retail environment, preferably in footwear and athletic apparel
- 1-3 years of customer service experience
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Ability to assist in managing a team and keep up with overall goals and profits
- Be a self-starter with initiative to take on important tasks without being asked
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
- Be a team-player, passionate about outstanding customer service and selling merchandise
Hibbett Retail, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
