What are the responsibilities and job description for the Administrative Assistant position at Hickory Recovery?
Administrative Assistant – Hickory Treatment Center at Gosport
Department: Executive/HR
Direct Report To: Executive Director
Job Type: Full-Time, Monday-Friday
About the Role:
- The Administrative Assistant is an integral member of the administrative team, assuring smooth daily operations of the residential treatment facility.
- Under the immediate supervision of the Executive Director, the Administrative Assistant assists in maintaining the daily operations of the treatment facility. The Administrative Assistant serves visitors by greeting, welcoming, and directing them appropriately; notifies facility personnel of visitor arrival; maintains security and telecommunications.
Why Hickory Recovery?
Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on
- Delivering personalized, top tier care that fosters healing and improves wellbeing
- Ensuring every individual has access to the best possible support and treatment
Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.
What We Offer:
- 401k
- Dental insurance
- Flexible schedule
- Health insurance
- PTO
- Vision insurance
- Career development
- Mental health days
- Holiday pay
Job Qualifications:
- High School diploma or equivalent, with at least 2 years’ experience working in an office setting.
- Ability to follow directives explicitly, intrinsic motivation, client-driven services disposition, excellent time management skills, team approach, with advanced computer skills.
- Payroll or time tracking experience preferred.
- Schedule flexibility may be REQUIRED to accommodate client admissions.
- Must hold a valid driver’s license with reliable transportation.
Key Responsibilities:
- Maintains adherence to HIPAA compliance in ALL communication regarding clients in treatment.
- Answers all incoming telephone calls to the residential facility, takes messages, transfers calls as warranted.
- Greets and assists all visitors, receives mail and packages daily.
- Prepares correspondence for Management, including spreadsheets.
- Maintains confidential files and materials as directed, maintains professional boundaries.
- Manages requests from the Executive team.
- Cultural sensitivity and ethical attention to all clients and callers.
- Understanding and implementation of professional boundaries and client confidentiality.
- Professional appearance, both in-person and via telephone with team-centered demeanor.
