What are the responsibilities and job description for the Front Desk Coordinator position at HIDEF Physical Therapy?
Front Desk Coordinator, Full Time
HIDEF Physical Therapy | Bellevue, WA
- Greet patients and visitors in a prompt, courteous, and helpful manner
- Schedules new referrals received by fax or by telephone from patients, physician offices, or other sources
- Collects patient payments
- Maintains an orderly and organized front office workspace
- Input patient information into computer system; verify patient information, current referral if applicable, and provides appropriate paperwork to patient
- Obtains benefit information and referrals/authorizations if necessary
- Books, cancels and reschedules patient appointments
- Answers phones, transfers and/or directs calls during busy times
- Acts as liaison between patient and other staff
- When applicable, relays phone messages from patients to Therapists
- Keeps waiting room neat and presentable at all times
- Maintains excellent communication with Physical Therapists and patients regarding wait times or delays
- Maintain patient confidentiality
- Proficient with Microsoft Office and G Suite
Comprehensive Benefits Package:
-Health/Dental Insurance
-Retirement Plan with 3% matching after year one
-2 weeks paid time off
-6 paid holidays
Job Type: Part-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $21 - $23