Front Desk/ Transaction Coordinator

Front Desk/Administrator

JOB DESCRIPTION

Front Desk

JOB SUMMARY

The Front Desk/Administrator position is responsible for supporting all departments of the company as it pertains to the day-to-day functions of the office and our environment/workflow culture. The Front Desk/Administrator possesses a can-do positive attitude, high energy, sense of enthusiasm and sense of humor all while working within a team environment. They also demonstrate a desire for consistently progressive growth in responsibilities.

JOB RESPONSIBILITIES

• Data Entry
• Order and maintain office supplies (Amazon/ARC/etc)
• Keep the printer/scanner stocked and maintained
• Address ARC usage emails
• Stamp and address outgoing mail
• Sort and distribute incoming mail
• Answer the phone and distribute messages accordingly
• Manage the Info emails and distribute accordingly
• Update information as needed with employee lists, addresses, templates, etc.
• Scan and send Certificates of Insurance to Accounting, file hard copies in binder
• Business Licenses – Secretary of State renewal
• Responsible for basic data entry as needed
• Some filing and maintenance of files may be required
• Greet everyone who walks into our office
• Offer beverage to guest(s) where necessary
• Notify Shelter Homes personnel of visitor arrival/inquiry
• Perform any other clerical duties to keep the office running
• Keep the front of the office tidy
• Keep the “kitchen area” cleaned up/dishes washed and put away
• You may be asked to order lunches for special meetings
• Special projects as assigned
• Miscellaneous duties to provide assistance and support any/all company departments
• Carry out responsibilities in accordance with the company’s policies and applicable laws.
• Represent the Shelter Homes brand and culture.
• Other duties as assigned
• Run production meetings

Transaction Coordinator

• Deliver new homeowner gifts/packets
• Register all sales with warranty and schedule homeowner walks
• Keep track of important dates in Outlook calendar and QB
• Process sales/ acquisitions
• Contact brokers
• Order title commitment packages
• Facilitate inspection items with sales and field team
• Coordinate HOA insurance, Condo questionnaires
• Assist in managing emails
• Coordinate with title and escrow

Management reserves the right to change the duties and responsibilities set forth herein at any time. This position outlines the basic tasks and requirements for the position noted. It is not comprehensive of all job duties. In addition to the above each employee may be required to cross train for position(s) within the company from time to time.

JOB QUALIFICATIONS

Education –

• A minimum of High School diploma/GED

Experience:

• Good analytical and writing skills
• Experience with Microsoft Office 365/Outlook
• Familiarity with phone systems/voicemail retrieval
• Ability to interact with other departments to ensure team success
• Self-starter and able to work both independently and as part of a team
• Ability to give, receive, and analyze information and make effective decisions under pressure in a high-volume fast paced environment
• Exhibit accuracy and attention to detail while staying clearly focused on the big picture
• Organized with the ability to prioritize projects and meet deadlines with multiple interruptions

POSITION REQUIREMENTS:

· Excellent customer service and friendly demeanor

· Must be able to do light lifting up to 25 lbs. including agility to move and load/unload office supplies (box of paper/water jug, etc.)

· Attention to detail

· Ability to actively listen

· Willingness to jump in and assist

· Self-motivated

· Teamwork/good attitude

· Professional and integral

· Ability to multitask and see the task through

· Ability to work with minimal supervision

· Must adhere to company policies and procedures.

· Must have excellent command of the written English language and ability to communicate both verbally and in writing.

· Must be well-organized

· Must possess strong keyboarding skills

· The ability to work in Word, Excel, Adobe.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $22 - $28