Counter Sales Clerk (hot tub store)

Job Summary
We are seeking a motivated and friendly Counter Sales Clerk to join our team. The ideal candidate will be responsible for providing excellent customer service, managing transactions, and maintaining a well-organized counter area. This role requires strong communication skills and the ability to upsell products while ensuring customer satisfaction.

Duties

• Greet customers warmly and assist them with their inquiries.
• Process sales transactions accurately using the POS system.
• Upsell products and services to enhance the customer experience.
• Maintain an organized and stocked counter area, ensuring all products are displayed attractively.
• Handle cash and credit transactions with basic math skills to ensure accuracy.
• Communicate effectively with customers over the phone, providing information about products and services.
• Work with the Service Manager and Warehouse/Delivery Manager, fostering a collaborative work environment.
• Monitor inventory levels and assist in restocking as necessary.

Experience

• Previous experience in retail sales or a customer service role is preferred but not required.
• Familiarity with basic math and retail math concepts is essential for accurate transaction processing.
• Experience with POS systems is a plus.
• Strong phone etiquette and communication skills are necessary for effective customer interactions.
• Ability to work collaboratively in a team environment while also being able to take initiative when need

Requirements

• Great Customer Service: friendly & helpful with great written & oral communication skills
• Organized & Punctual: take notes, keep track of own work, keep work area & store clean, arrive on time.
• Curious & Resourceful: self-initiative to learn the hot tub and pool industry (leverage YouTube, podcasts, ChatGPT, teammates, Google Lens & Search)
• Quick Learner & Problem Solver: able to figure things out
• Team Player: work well & collaborate with other team members
• Self Directed: able to stay busy & productive without being micro-managed.
• Integrity-driven: do the right things and do things right.

Join our team as a Counter Clerk and contribute to creating a positive shopping experience for our customers and be the heart of our store!

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Application Question(s):

• If you were tasked with learning about hot tubs and pools but had no prior experience, what steps would you take to get up to speed quickly?
• How do you keep track of your tasks and ensure they’re completed on time?
• Can you share an example of a time you provided excellent customer service? What steps did you take to exceed the customer’s expectations?
• When you have downtime at work, how do you stay productive?

Ability to Commute:

• Silverthorne, CO 80498 (Required)

Ability to Relocate:

• Silverthorne, CO 80498: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $25