Front Desk Agent / Patient Care Coordinator for High-End Plastic Surgery Practice

Title: Front Desk Representative and Patient Care Coordinator for High-End Plastic Surgery Practice

Location: 3 days In-office and 2 days from home (Hybrid schedule)

Job Type: Full-time

Compensation: Competitive base salary with lucrative productivity bonus (percent of sales)

About Us:
We are a prestigious high-end plastic surgery practice known for delivering exceptional aesthetic results. Our team is expanding, and we are seeking an energetic and motivated individual to join us. This hybrid role combines excellent customer service with sales, acting as the face of our practice while supporting patient care and promoting our services.

Responsibilities:

• Customer Interaction:
• Engage with potential customers and leads over the phone in a friendly and professional manner.
• Represent the plastic surgery practice with enthusiasm, showcasing our commitment to excellence.
• Consultation Scheduling:
• Schedule consultations with our skilled plastic surgeons based on customer preferences and availability.
• Guide potential customers through the process of booking appointments for in-depth consultations.
• Procedure Coordination:
• Work closely with potential customers to schedule their plastic surgery procedures, ensuring a seamless and efficient process.
• Provide detailed information about pre and post-operative instructions and address any customer concerns.
• Product Knowledge:
• Demonstrate a comprehensive understanding of various plastic surgery procedures offered by our practice.
• Stay updated on industry trends and advancements to effectively communicate the benefits and outcomes of our services.
• Communication Skills:
• Possess exceptional communication skills to build rapport with potential customers and address their queries effectively.
• Provide clear and concise information about our practice, procedures, and pricing.
• Sales Support:
• Collaborate with the sales team to optimize customer experience and maximize sales opportunities.
• While sales experience is a plus, a willingness to learn and adapt to our unique industry is essential.

Requirements:

• Energetic and self-motivated individual who thrives in a remote work environment.
• Passion for plastic surgery and a strong desire to learn about various procedures.
• Exceptional communication and interpersonal skills.
• Flexibility and adaptability to a dynamic work environment.
• Basic computer skills and familiarity with virtual communication tools.
• Sales experience is a plus but not required.

Benefits:

• Competitive base salary with the potential for substantial productivity bonuses.
• Flexibility to work from home some days of the week, providing a healthy work-life balance.
• Opportunity for professional growth and development in the dynamic field of plastic surgery.
• Join a reputable and high-end plastic surgery practice with a commitment to excellence.

If you are enthusiastic, driven, and ready to contribute to the success of a leading plastic surgery practice, we invite you to apply. Please submit your resume and a cover letter highlighting your relevant skills and experiences.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance
• Work from home

Medical Specialty:

• Plastic Surgery

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $20