Leafworks Leader: Tea workshop fulfillment manager

High Garden is looking for a warm and passionate individual who, through leadership and operations, can connect our products to the people who are seeking not only herbal tea, but a way of life. That which embraces nature and our wild family as that… family. Through our passion and dedication for wellness for humans and the Earth alike, we hope that others can find connection to the larger and plant wisdom keeping.

The fulfillment manager will hold space for a safe, efficient, and enjoyable work environment.

Our core value is to be a space for connection. To the Earth, with all of our family including the wild, and your self. Through a safe and enjoyable work environment, good wages, low stress levels, and accessibility to nature and community we hope to foster this connection in this space as well as all of our team.

We do expect a positive attitude when at work and do not hold space for negativity or disrespect to one another or the space. We all work together supporting one another.

Qualities:

The fulfillment manager position will be best suited for someone who is detail and task oriented, enjoys processes and organization, can flow well from task to task and is a truly positive leader.

Requirements:

Physical- Regularly use hands and fingers. Ability to lift/move up to 50lbs. Required to walk, kneel, stoop or crouch frequently. Must be able to stand for extended periods of time.

Leadership- must be able to lead a team up to 10 team members with a positive demeanor. Prior management experience is a bonus though not required.

Problem solving skills

Clear and kind communication skills with team members as well as customer service.

Read, speak and write in English

Mathematics, ability to add, subtract, multiply and divide

Basic computer skills including photoshop, ship station and excel spreadsheet a bonus though not required.

Previous managerial experience is a bonus though not required

Hours:

5 days M-F

8 hour days. Shift hours somewhat flexible around the 9-5 base. Need to be there the majority of the time the crew is.

Pay:

$55,000/year starting

Role:

Care for entire space as a team ensuring High Garden is a welcoming space for all, rooted and unrooted.

Wholesale order fulfillment

Inventory

Ordering- herbs, some basic teas, tea bags, most items needed for operations

Scheduling

Staff communications

Overseeing cleanliness and basic maintenance of building (air filters, etc)

Cleaning shift 1 task daily off of cleaning check list and assuring entire check list is completed each week/month. Every team member does 1 cleaning task daily paid hourly.

Problem solving with issues (first line of resolve- call us if needed)

Quality Control:

-Check all orders before shipment

-Assure teas and herbs are properly sealed and stored

Visionary for improvement

Payroll

Assure orders are fulfilled in appropriate seasonal time frame

Check highgardenteaorders@gmail.com where all orders inquires go and handle basic order corrections or additions. Communicate with Joel about emails without an obvious answer.

Know all Dept of Agriculture and GMP requirements. Take course (online few hours). You are the go-to person

Properly open and close facility or designate someone to do so each day.

Basic communication with UPS and USPS with pickup issues.

Filling retail orders, blending tea blends, or bagging if and when needed

Yearly reviews to assure both parties are happy

Paid time off:

10 paid days per year (agree upon in advance). Increases 1 day per year up to 15 days off (3 weeks)

5 sick days

Personal time/days within management flexibility.

Holidays:

Thanksgiving Day, Christmas Eve, Christmas Day, New Years Day

Time off is extremely restricted between the month of November and the first of January other than needed holiday travel early agreed upon.

Holiday Bonus- $1000 goes up 10% every year capping at $2000

Raises:

Yearly raise from $1000-$3000 based on 3 measurable criteria. (Order returns, order timelines, increase in sales)

Medical:

Insurance: Pay your membership for Hitchcock Family Medicine. If this medical model does not work for you and you currently pay for a different type of insurance let us know.

When sick, take needed tea home complimentary.

Additional Perks:

Drink all the tea you want all day

Free classes we teach. Reduced price for hosted classes.

Outside of work hours- you are off of work. We will not bother you with anything outside of normal hours unless it is an emergency. We do not expect nor want you to carry any part of work home

40% off all products for YOU. Gifting is fine, just please do not purchase for others.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $1,000 - $3,000