What are the responsibilities and job description for the Customer Service/Medical Records Assistant position at High Plains Mental Health Center?
Exciting Opportunity: Customer Service/Medical Records Assistant
Location: Hays Office
Supervisor: Customer Service/Medical Records Manager
Hours: Full-time; M-F 9am-6pm (alternating schedule on Mon. 12pm-9pm)
Pay: $17.61 per hour
Why You Should Apply:
Join High Plains Mental Health Center as a Customer Service/Medical Records Assistant and play a crucial role in supporting our mission to provide exceptional mental health services. If you’re passionate about helping others, have strong organizational skills, and enjoy working in a team-oriented environment, we want to hear from you!
What You’ll Do:
- Greet patients, families, and the public in a courteous and professional manner
- Answer and process phone calls according to office procedures
- Assist with new patient processing and scheduling, including handling cancellations and rescheduling
- Manage release of information forms and record requests
- Ensure proper filing, scanning, and maintenance of patient records
- Provide support for the discharge process and assist with other program coverage as needed
- Process outgoing mail, faxes, and deposits
- Perform other office duties such as data entry, document copying, and clerical support
- Work assigned schedule, including rotating Monday evening shifts
Qualifications:
- High school diploma or equivalent, with coursework in modern office practices or one year of related experience
- Strong general office and computer skills, including proficiency with various software applications and office equipment
- Commitment to continuous improvement and ability to work with technology
- Excellent interpersonal and communication skills
Why Join Us?
Be a part of an organization that truly makes a difference in the mental health field. High Plains Mental Health Center offers a supportive and collaborative work environment where your contributions are valued and your professional growth is encouraged.
What We Offer:
- Competitive Pay: $17.61 per hour
- Comprehensive Benefits Package:
- 401(k) with matching
- Health insurance
- Dental, Vision, and Life Insurance
- Employee Assistance Program
- Paid Time Off and Flexible Spending Account
- Health Savings Account
- Professional Development Assistance
- Retirement Plan
How to Apply:
If you’re ready to take the next step in your career and make a difference in the future of mental health services, we want to hear from you! To apply, submit the following materials to CAREERS@HPMH.COM
- Resume
- Letter of Interest
- 3 Supervisory References
- Official College Transcripts
If you have any questions or need help with documentation, please feel free to contact careers@hpmh.com.
High Plains Mental Health Center – We’re Here For You!
Job Type: Full-time
Pay: From $17.61 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- No weekends
Work Location: In person
Salary : $18
