What are the responsibilities and job description for the Clinic Director position at High Point University?
Company Description
High Point University is dedicated to providing an extraordinary education in a supportive and inspiring environment. Situated in High Point, North Carolina, the university prides itself on fostering a community of caring individuals who are committed to student success.
Role Description
This is a full-time on-site role for a Clinic Director at
QUALIFICATIONS:
Education
Earned doctoral level degree (O.D.) from an accredited institution.
Experience and Training:
Active optometry license in the state of practice.
North Carolina Optometry License not required at point of hire but will be required once clinic is operational.
Minimum of 5 years of clinical experience prefered, with at least 2 years in a supervisory or management role.
Experience in an academic or training setting is preferred.
Knowledge, Skills, Ability:
To perform this job successfully, an individual must be able to perform each duty exceptionally. The requirements listed below are representative of the knowledge, skill and/or ability required.
Strong leadership and organizational skills.
Ability to solve problems creatively and innovatively and possess the skills to make sound decisions.
Excellent communication and interpersonal abilities and the ability to communicate effectively with broad and various constituencies, especially college age students.
Commitment to high standards of patient care and clinical education.
Ability to understand the profession of optometry and its emerging role in the U. S. healthcare delivery.
Ability to prioritize tasks, organize time and work productively even with competing demands for attention.
Ability to form and maintain effective and collaborative working relationships with faculty, staff, administration, students, and alumni.
Ability to maintain high levels of confidentiality.
Proficiency in electronic health records (EHR) systems and clinic management software.
Dedication to continuous improvement and professional development
ESSENTIAL FUNCTIONS:
Clinical Operations Management:
Oversee the daily operations of the optometry clinics, ensuring efficient and effective patient care.
Develop and implement policies and procedures to maintain clinical standards and regulatory compliance.
Manage clinical schedules, patient flow, and appointment systems to optimize service delivery.
Educational Support:
Coordinate with academic faculty to integrate clinical education with the curriculum.
Supervise and mentor optometric interns and residents, providing guidance and feedback on clinical performance.
Facilitate clinical training sessions, workshops, and continuing education programs.
Patient Care and Quality Assurance:
Ensure high standards of patient care and safety within the clinics.
Implement quality assurance programs to monitor and improve clinical outcomes.
Address patient complaints and concerns, ensuring prompt and effective resolution.
Staff Management:
Recruit, train, and supervise clinical staff, including optometrists, technicians, and support personnel.
Conduct performance evaluations and provide professional development opportunities for clinical staff.
Foster a collaborative and supportive work environment.
Administrative Duties:
Prepare and manage the clinic budget, including financial reporting and resource allocation.
Oversee inventory management, including ordering and maintaining supplies and equipment.
Ensure compliance with legal and regulatory requirements related to clinical operations.
Collaboration and Community Engagement:
Collaborate with other departments and external partners to support the school's mission and goals.
Participate in community outreach programs and represent the clinic in professional organizations and events.
ACCOUNTABILITY:
Member of the School of Optometry Administrative Team
Monitor the progression of students in the program to close the feedback loop on continuous assessment of predictors of student success.
Responsible for generating regular reports for the Dean regarding activities.
Works with the Dean to create annual reports to the ACOE and accreditation self-studies.
MENTAL AND VISUAL DEMANDS:
Ability to multi-task: being able to alternate easily between entering information on the computer, conversing on the phone, and greeting a visitor.
Be focused in the midst of distractions.
Must have recall of facts or names; be meticulous.
PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions.
For more information regarding this position, please contact Dr. Catherine Heyman, Founding Dean, School of Optometry at cheyman@highpoint.edu.
