Office Manager/Hardware Specialist

High Sierra Custom Door is seeking a motivated team player, who is professional, friendly, and customer service minded to be part of our Truckee Showroom Sales Team. Our company serves architects, designers, building contractors, and homeowners by providing high end custom doors and hardware. We are a small team of 4 people, but part of a larger company with 100 employees working at our manufacturing facility in Lakeview Oregon. Our office is a friendly, team oriented, and supportive. We desire to find a person who will add to that culture.

Requirements:

• Friendly demeanor with a desire to help people
• Able to multi-task and follow detailed processes, while dealing with interruptions of customers, teammates, and phone calls.
• Computer skills and experience in business applications such as MC Excel and QuickBooks.
• Available for full-time, in-office work
• Team Oriented and willingness to help whenever needed.
• Ability to learn and retain knowledge about doors and hardware.

Job Responsibilities and Description:

• Provide quality and professional reception and customer support in the office.
• Answer phones, greet customers, and find ways to improve the customer service experience.
• Become the office expert in door hardware
• Work closely with our vendor reps to gain knowledge and answer customer questions
• Interact with customers and the sales team
• Own the operations processes of creating hardware estimates, purchasing, receiving, invoicing, and servicing hardware returns.

Compensation:

• Base pay starting at $35-$30 per hour
• Additional bonus pay
• Medical benefits
• 401K matching program
• Paid time off

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• Truckee, CA 96161 (Required)

Ability to Relocate:

• Truckee, CA 96161: Relocate before starting work (Preferred)

Work Location: In person

Salary : $25 - $30