What are the responsibilities and job description for the Sales Coordinator position at High Star Traffic?
Summary:
Directly reporting to the sales manager this role will promote our company image and all company-related products as they pertain to the business. This position plays a key role with our customers through phone, email, and face-to-face interaction. Providing pricing, product specifications and recommendations for orders. Utilizing strong attention to detail to electronically enter orders into a proprietary system.
Duties & Responsibilities:
- First point contact with customer; answer questions, quote prices, order necessary products and schedule delivery to meet customer needs.
- Provides administrative support to sales team related to paperwork, delivery tickets and input electronically to facilitate proper invoicing of customers.
- Respond to customer inquiries through email, phone and in person.
- Learn and have a detailed understanding of the company sales menu to articulate customer needs.
- Complete J.U.L.I.E. locates for sales team.
Supervisor Responsibilities:
- None
Education, Certifications & Qualifications:
- HS Diploma or GED.
- Associate degree or business certification preferred but not required.
- 1-3 years’ office and/or sales experience required.
Benefits:
- We offer comprehensive benefits for all full-time positions, including medical, dental, and vision coverage, 401(k) retirement plan, paid time off, and life insurance. Please note that for some union positions, benefits may vary according to the terms of their collective bargaining agreements.
Knowledge, Skills & Abilities:
- Strong written and verbal communication skills.
- Strong Customer Service Focused with a desire to help others.
- Ability to work independently, be self-motivated with a high sense of urgency.
- Must have strong problem-solving skills and a desire to create solutions.
- Must be able to multitask and work with shifting priorities.
- Ability to uphold regulatory and company standards.
- Ability to anticipate work needs and follow through with minimum direction.
- Excellent organization and time management skills.
- Ability to respond to common inquiries or complaints from internal or external customers.
Physical Demands & Work Environment:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to sit for long periods of time at a computer and use hands to finger, handle, or feel, walk, reach with hands and arms; stoop, kneel, talk, and hear. The employee is moderately required to stand and may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
- This position will work in an office setting but may need to be in the shop and/or yard therefore require wearing all PPE depending on circumstance which may include safety glasses, safety vest and/or steel toed footwear.
High Star Traffic is an Affirmative Action/Equal Opportunity Employer. D/V. Disclaimer The above statements are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the job requirements. Rather, they are intended to describe the general nature of the job. Company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
