What are the responsibilities and job description for the IT Technical Support position at High Tide Managing, LLC?
Job Description
We are looking for an in-house IT Technician to help organize and develop our software and hardware technology. The position is full-time and based out of our main office in Rock Falls, IL. Travel is necessary and a fully equipped company vehicle will be provided. We are growing aggressively and are looking for someone willing to grow with us.
Responsibilities
· Software/Hardware analysis
· Install, maintain, and troubleshoot surveillance/camera systems
· Develop and perform equipment preventative maintenance tasks.
· Troubleshoot and resolve technical problems related to operating systems, applications, and network connectivity.
· Respond to user inquiries regarding computer hardware and software issues.
· Install, troubleshoot, service, repair and network for printing and scanning purposes of multifunctional office equipment
· Finding software to meet our growing needs
Knowledge and Experience in…
· Microsoft Office (SharePoint, Teams, Outlook, Excel, Word, and other apps)
· Windows Server Administration
· Knowledge of equipment related to desktop PC system, laptop PC system, server systems, network attached storage, mobile devices (smartphone/tablet), network router, switch, and wireless access points, internet firewalls, and network copiers with printer hardware
The following are not required but would be helpful:
· Degree in technical field (Computer Science, Information Systems)
Benefits
· Health/Dental/Vision Insurance
· Retirement plan with company matching
· Use of Company Vehicle while traveling for work during business hours
· Paid Time Off
About HighTide Managing, LLC
HighTide Managing, LLC is an office management company based in Rock Falls, IL with a mission to develop, support, and invest in our partners throughout northern Illinois and Nebraska.
Job Type: Full-time
Pay: $55,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Rock Falls, IL 61071 (Preferred)
Ability to Relocate:
- Rock Falls, IL 61071: Relocate before starting work (Preferred)
Work Location: In person
Salary : $55,000 - $85,000