What are the responsibilities and job description for the Aquatic Care Coordinator position at Highbar Physical Therapy?
Highbar Physical Therapy is Hiring!
Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.
We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.
Join us as an Aquatic Care Coordinator!
The Aquatic Care Coordinator (ACC) is an administrative support position that works closely with the Director of Aquatics to support the growth and operations of the aquatics program. The ACC will maintain the same duties as a Patient Care Coordinator with a focus on maintaining the aquatic schedules.
\n- Running copay collection reports daily for aquatic visits companywide
- Assists the Director of Aquatics in the coordination and management of pool vendors
- Ensure patients with aquatic visits have the proper insurance authorization, are following their visit frequency in accordance with their plan of care, and are scheduled for the appropriate appointment types
- Oversee the independent pool program with regards to member attendance and ensuring the collection of monthly payments
- Assist the Director of Aquatics with business development initiatives to support the growth of the aquatics program
- Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
- Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
- Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
- Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
- Maintains a general understanding of insurances, including how to read benefit eligibility.
- Explains benefit details to patients including authorization requirements, copays, and deductibles.
- Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
- Other duties related to the aquatic program assigned as needed
- High school diploma or general education degree (GED)
- Two to three years of related experience and/or training
- Associate degree in healthcare administration or a related field of study preferred
- We offer a comprehensive benefit’s package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!
Take the next step in your career with Highbar Physical Therapy – Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
