What are the responsibilities and job description for the Technical Support Analyst position at HighCloud Solutions?
Title
Technical Support Analyst
Location
Raleigh NC (Remote)
Duration
12 Months
Interview Type
Webcam Interview Only
Job Type
C2CW2
Job Description
NC DHHS seeks a Technical Support Analyst for a contract position.
- Tech Support Services requires a shortterm contractor in the role of Technical Support Analyst.
- This position will provide much needed support for administration of production DB2 CICS Endevor and X / PTRsystems.
- The person filling thisposition should have
- Thorough knowledge of Z / OS operating system and its interrelationships and functionality
- The ability to provide configuration management / release management support and guidance for Endevor software
- Thorough knowledge of SQL (Structured Query Language) programming language and techniques
- Thorough knowledge of tools and utilities to support DB2
- The ability to evaluate complex SQL queries and recommend suggestions for better software performance and cost savings
- The ability to provide CICS administration problemsolving and debugging support interfacing with application developers as well as DIT personnel
Skill
Required / Desired
Amount
of Experience
Knowledge of Z / OS operating system and its interrelationships and functionality
Required
Years
Experience with configuration management / release management support and guidance for Endevor software
Required
Years
Knowledge of SQL (Structured Query Language) programming language and techniques
Required
Years
Knowledge of tools and utilities to support DB2
Required
Years
Key Skills
Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications
Employment Type : Full Time
Vacancy : 1
