What are the responsibilities and job description for the Retail Specialist position at Higher Level Dispensaries?
Higher Level Dispensaries is currently seeking a Retail Specialist (aka Budtender) for part-time and full-time positions at our upcoming Fresno location!
An understanding of the cannabis industry is preferred, but it is not a requirement and we strongly encourage those without direct cannabis experience to apply. However, a basic understanding of cannabis products and general product knowledge is imperative, so we strongly encourage those without cannabis experience to do their homework prior to applying.
At Higher Level of Care, we are looking for individuals with a wide array of experience who understand the importance of putting the customer first. We feel strongly about providing our customers with a consistent, exceptional experience each and every time they visit, and our team of Retail Specialists play a pivotal role in the customer experience.
The ideal candidate has a positive attitude, is compassionate and patient, and most importantly wants to grow within our organization. We are very hands-on and will provide you with the tools and resources you need to succeed.
GENERAL EXPECTATIONS:
- Greet customers in a warm and friendly manner
- Assist customers with choosing the right products according to their needs
- Participate in ongoing education and professional development as needed
- Maintain a positive attitude that promotes teamwork
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Accurately use and maintain the Point Of Sale (POS) system
- Experience in retail, hospitality, and/or sales
- Cash register experience with speed and accuracy
- Ability to handle a fast pace work environment
- Basic understanding of mathematics, weights, and reasoning skills
- Exceptional Customer Service skills
- Knowledge of cannabis, strains, concentrates, edibles and its effects
- Knowledge of Point of Sale software and cash management
- Strong attention to detail and a team-player mentality
- Able to have fun and work hard
- Willingness to work weekends, evenings, and holiday shifts and potential store location movement
REQUIREMENTS:
- Must be 21 or over.
- Must be available to work varied shifts including holidays, nights, and weekends.
BENEFITS:
- Regular Tips
- Employee Discount
- New Product Discounts
- Employee Samples
- Positive Review Bonuses