What are the responsibilities and job description for the Lofts Concierge / Resident Attendant position at Highgate?
Lofts Concierge / Resident Attendant
Highgate at Bozeman
Bozeman, MT
LOVE YOUR WORK. JOIN OURTEAM.
A community, not a facility. As thought leaders in the industry, we take a positive,holistic approach to senior care and encourage independence, as people arehappiest when they can make their own choices. We provide opportunities forphysical activity, social engagement, intellectual stimulation, spiritualinvolvement, and fun. We treat our residents and our team members like family. This opportunity will allow you to positivelyimpact the quality of life for over seniors and their families.
CONCIERGE / PERSONALASSISTANT
Lookingfor an opportunity that helps other engage in their purpose? Are you a customer service-orientedindividual who believes that work should be fun? If so, maybe this is anopportunity for you. We are looking for the right person to implement ourengaging, personalized program of service for our residents. We specialize in assisted living and memorycare. Highgate Senior Living's mission is to devote ourselves to help eachresident live a life of purpose and each of us plays a crucial role in doingso. We operate communities in the western US and are seeking the right LoftsConcierge to join our team. Come helpus create an environment that promotes a sense of well-being and the feeling oftrue community in a gracious, homelike setting. This positionis parttime and includes being responsible for providing opportunities forsocial interaction, event hosting and to provide valued concierge services forour residents living in the Lofts. Livingwith purpose is the fundamental principle our program is founded upon, as allof us want to feel needed and useful. Executing this mission driven role helps our residents maintain thatsense of purpose, feel valued and necessary in the world.
The successful candidate will be motivated by service, an organized anddetail-oriented individual with a positive and self-motivated attitude. Youmust have strong communication and computer skills. Excellent time managementskills are important along with relationship building, persistence, flexibility,and adaptability. You must want tohave fun and spend time with others to be successful in this role.
SKILLS NEEDED :
- Confidence to engage with seniors, inlarge and small groups, and facilitate events
- Creativity to provide fun for ourresidents
- Organizational ability, multi-taskfunctionality and problem solving
- Knowledge of the community to be ableto make recommendations for outings, dining, and community activities
- Communication skills to interact withvarious vendors in coordinating various services for residents
- Proficient in MS Office suite,scheduling software, and social media
- Financial acumen to ensure properaccounting for resident events and purchasing
- Team player with ability to developstrong working relationships along with customer service focus
- Ability to adapt / respond quickly tothe needs and preferences of our residents
- An understanding or the willingness togain an understanding of the various forms of dementia and how to helpresidents with dementia still live with purpose
RELATABLE EXPERIENCE :
QUALIFICATIONS :
1- At least years of age
2- At least 1 year in customer service,event planning, or leading groups
3- Current negative TB test
4- Willingness to learn how to work in ahealthcare / assisted living environment
5- Ability to pass criminalrecord / background check
6- Valid driver’s license with aqualifying driver abstract
7- Good time management, organization,and scheduling skills
8- Must be able to work wellindependently with little oversight
As an organization we offer our team members agood benefits package, the ability to be heard, have their opinions count andthe opportunity to innovate. Ourcompensation package will be flexible for this role based on the credentialing,tenure and skill sets each candidate brings for consideration. The starting hourly wage range for thisposition is $. to $. per hour. Prior experience in seniors housing programmingis preferred. A passion for your workand a commitment to serving others are essential job qualifications. This is an opportunity to work in a boomingindustry that is constantly evolving and is making a positive impact forseniors every day. We are a healthcare company and being vaccinated againstCOVID- is preferred. If you want tolearn more about this opportunity, please reach out to connect with us.
