What are the responsibilities and job description for the Rest 1 Cashier/Greeter position at Highgate?
Overview
The Restaurant Cashier / Greeter is responsible for accepting payment for food and beverages and making proper change for guests. This role is also responsible for the coffee bar and assisting in promptly greeting and seating all guests.
Responsibilities
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
- Take drink orders with attention to detail (preferred coffee, flavors, among others).
- Prepare beverages according to recipes.
- Brew coffee and maintain stock for cups, lids, sugars, cream and other items.
- Collect money and / or credit cards from guests and servers, and make correct change.
- Operate the approved credit card machine.
- Prepare cashier report at end of shift.
- Pay out servers’ and service attendants’ tips, if applicable.
- Greet and seat guests at appropriate tables in a timely manner.
- Perform opening and closing duties according to established side-work checklist.
- Be attentive of guests’ needs and assist in providing a pleasant dining experience.
- Properly take reservations for all outlets.
- Have a thorough knowledge of menus and current specials in all applicable outlets.
- Answer the phone according to standards.
- Communicate effectively and courteously over the telephone.
- Assist servers and host / hostess in the serving of guests, as needed.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Ensure overall guest satisfaction.
- Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
Qualifications
Salary : $21
