What are the responsibilities and job description for the Seasonal Restaurant Server position at Highgate?
Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Joseph Hotel - Nashville
Overview
The Restaurant Server is responsible for providing a professional and inviting environment for guests through their timely and cordial service of food and beverages.
Responsibilities
You will greet guests in a warm, professional, and timely manner. You will give a brief introduction to the provided menus and answer any immediate questions or concerns the guests may have. You will accurately input guests’ food and beverage orders, inquiring about food allergens and dietary restrictions, and checking identification, as needed. You will work with a sense of initiative, anticipating needs before they arise to provide outstanding guest service. You will serve food and beverages, ensuring that all dishes and beverages are presented correctly and in a timely manner. You will accurately prepare and deliver checks, assisting guests with payments, as needed. You will maintain the cleanliness of your tables throughout service by disposing of all waste and clearing all plates and glassware, as needed. You will wipe down and reset chairs and tables at the conclusion of the guests’ dining experience. You will professionally and cordially engage with guests throughout their dining experience to ensure high levels of guest satisfaction. You will develop and implement a deep understanding of luxury service standards.
Qualifications
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. These supportive functions include, but are not limited to: performing general cleaning tasks using standard hotel cleaning products to adhere to health standards, folding napkins and rolling silverware for all meal periods throughout the day to maintain an adequate supply, assisting with room service orders, and attending the required departmental meetings.
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Joseph Hotel - Nashville
Overview
The Restaurant Server is responsible for providing a professional and inviting environment for guests through their timely and cordial service of food and beverages.
Responsibilities
You will greet guests in a warm, professional, and timely manner. You will give a brief introduction to the provided menus and answer any immediate questions or concerns the guests may have. You will accurately input guests’ food and beverage orders, inquiring about food allergens and dietary restrictions, and checking identification, as needed. You will work with a sense of initiative, anticipating needs before they arise to provide outstanding guest service. You will serve food and beverages, ensuring that all dishes and beverages are presented correctly and in a timely manner. You will accurately prepare and deliver checks, assisting guests with payments, as needed. You will maintain the cleanliness of your tables throughout service by disposing of all waste and clearing all plates and glassware, as needed. You will wipe down and reset chairs and tables at the conclusion of the guests’ dining experience. You will professionally and cordially engage with guests throughout their dining experience to ensure high levels of guest satisfaction. You will develop and implement a deep understanding of luxury service standards.
Qualifications
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. These supportive functions include, but are not limited to: performing general cleaning tasks using standard hotel cleaning products to adhere to health standards, folding napkins and rolling silverware for all meal periods throughout the day to maintain an adequate supply, assisting with room service orders, and attending the required departmental meetings.
