What are the responsibilities and job description for the Front Office Receptionist (Minden, LA) position at Highland Clinic?
Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to serve as the first point of contact for our patients and visitors. This role is essential in ensuring smooth operations at our facility, providing exceptional customer service, and managing various administrative tasks. The ideal candidate should have experience with front desk operations.
Responsibilities
- Schedules, coordinates and reschedules patient’s appointments.
- Greets and registers patients in a prompt, pleasant, and helpful manner.
- Verifies necessary patient demographic and insurance information
- Answers telephone, screens calls, takes messages, and provides information.
- Answers questions regarding patient appointments and testing.
- Collects deductibles and co-pays as required by insurance.
- Oversees waiting area, coordinate patient movement, reports problems or irregularities.
- Maintain a clean and organized front desk area.
Skills
- Proficient in health information management practices.
- Familiarity with Medicare policies and procedures.
- Experience using Meditech or similar healthcare software systems.
- Strong and coding practices (ICD-10).
- Knowledge of medical billing processes is preferred.
- Experience in a front desk or receptionist role within a healthcare setting is advantageous.
- skills are a plus to enhance communication with diverse patient populations.
- Excellent interpersonal skills with a focus on customer service excellence.
- Strong organizational abilities and attention to detail to manage multiple tasks effectively.
Join our team as a Front Desk Receptionist where you will play a vital role in delivering quality care to our patients while supporting the operational efficiency of our facility!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Oncology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- medical receptionist: 1 year (Required)
Ability to Commute:
- Minden, LA 71055 (Required)
Work Location: In person
Salary : $15 - $17
