What are the responsibilities and job description for the Pickleball Assistant position at Highlands Ranch Community Assoc?
JOB TITLE Pickleball Assistant FLSA Status: Non-Exempt
General Statement of Duties: Performs a variety of duties associated with the presentation of the HRCA Tennis/Pickleball Pavilion Program. Assists in on-court pickleball programming to include group lessons, drills, camps, clinics, and other pickleball programming. Works in conjunction with other pickleball staff to promote the pickleball programs and provide quality customer service. Supports the tennis/pickleball desk model by providing information about on-court functions and needs.
Supervision Received: Works under the supervision of the Head Tennis/Pickleball Professional.
Supervision Exercised: None.
JOB DESCRIPTION
Examples of Duties: The following examples of duties are intended to be illustrative only and are not intended to be all-inclusive.
- Implements pickleball programs in conjunction with the pickleball teaching team.
- Provides customer service to all pickleball customers, both internal and external.
- Approaches others courteously and with a helpful, positive attitude.
- Role models professionalism in dress, on-court behavior, and assistance provided to the pickleball teaching team.
- Supports the tennis/pickleball desk function. Provides information to clarify on-court functions, events, programs, and fee collection.
- Contributes to the overall appearance and safety of the facility, i.e. picking up balls in the lobby/pathways/court areas. Ensures that all work areas are kept in a manner reflective of positive public presentation.
- Performs related duties as assigned and required.
Physical and Environmental Standards: Will be working in both indoor and outdoor environments. Indoor work is in a busy office where noise and interruptions prevail. Outdoor work can be
performed in different types of conditions including, but not limited to heat, wind, cold, rain, and snow. Must be able to frequently sit and occasionally walk, stand, climb, bend, kneel, stoop, reach and lift, push or pull. Manual dexterity is needed to type, write, use a calculator, and answer the phone. The ability to talk and hear via the telephone and through face-to-face communication is needed. Vision requirements include near and far acuity. Multitasking, meeting deadlines, and the ability to both accept and provide direction are required.
QUALIFICATIONS
Required Knowledge, Skills & Abilities:
Must demonstrate an ability to assist in the teaching of pickleball programs including group lessons, clinics, camps, and special events for participants of all ages. Knowledge of tennis/pickleball desk procedures and customer service functions. Ability to communicate effectively with both internal and external customers.
Must pass a pre-employment background check and drug screening.
Benefits: Benefits for part time employees include Paid Sick Leave, EAP (Employee Assistance Program), Tuition Reimbursement, Employee Discounts (30%) for Programs and Events, Referral Program, Recreation Center usage.
401k plus company match and Health Insurance, Telehealth and Flex Plans after one year if the minimum hours requirement is determined.
Education: A minimum of 2 years of high school completed is required.
Experience: Prior experience with the game of pickleball and/or being a pickleball player is preferred.
Application Submittal Deadline:03-31-2025
EOE
