Operations Specialist

Position:

Operations Specialist

Location:

Denver, CO

Company Overview:

Highlands Vista Group (“HVG”) was formed in 2018 with a long‐term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages more than 40 properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.

Our Team

As part of a small but mighty team, we are responsible for delivering best in class, digital experiences through our websites – this is a backend operations role (HTML experience desired, SQL experience is a bonus). We drive demand generation, engagement & growth across the entire portfolio. You will manage scalable operations that bring our marketing programs & content strategies to life. Additionally, you will support execution and growth through delivery of website analytics and actionable insights.

As a team we believe in:

• Cultivating curiosity, striving for excellence, and embracing failure as a learning opportunity.
• Acting with authenticity, honesty, and respect for others.
• Creating an environment of fun, mutual support, and genuine human connection.
• Operating with clarity and prioritizing efforts that deliver big impact.

Your Role

HVG is seeking a driven Operations Specialist with a desire to build a technical career as you focus to help build the next great company. If you have a passion for cross-functional collaboration, website optimization, and analytics, this role is for you.

You excel at navigating cross-functional teams and have a commitment to learning your craft. You are passionate about website creation, troubleshooting, optimization and reporting. You are a problem-solver, a collaborator, an idea generator and really want to deliver seamless, high-quality customer experiences. You are a team player, and you’re excited to drive continuous improvement while learning to be an operations whiz in a fast-growing company.

As an important member of our team, you’ll play a key role in helping HVG to create an exceptional operations engine that fuels customer experiences.

Key Responsibilities:

Operations & Roadmap

• Manage the marketing operations roadmap, encompassing website analytics, optimization, feature prioritization, GoDaddy management, Yardi/website troubleshooting, and SEO.
• Help establish goals and action plans to continuously improve website quality, standardization, and feature development.

Website Tracking & Reporting

• Planning and execution of small to mid-sized projects (e.g., feature updates) by identifying key milestones, developing execution plans, and ensuring alignment with business objectives.

Project Management & Stakeholder Collaboration

• Manage stakeholder expectations and deliver clear, transparent communications on project status and requirements.

Qualifications (this is an early/start of career role):

• Bachelor’s Degree in Data Science, Business, Marketing, Engineering, or a related field.
• 1-3 years of experience in marketing operations, program management, project management, product management, or related roles.
• 1 year of experience in backend technologies (HTML, JavaScript)
• Knowledge of SQL preferred but not required

Embody Our Culture & Values

HVG is committed to fostering a diverse and inclusive environment. We provide equal employment opportunities to all qualified applicants, regardless of background or identity.