What are the responsibilities and job description for the Program Specialist 2 - Advising, Career & Transfer Services position at Highline College, WA?

Salary : $3,825.00 - $5,108.00 Monthly

Location : Highline College 2400 S 240th St Des Moines, WA

Job Type : CLASSIFIED

Job Number : 202501-PS2-ACTS

Division : STUDENT SERVICES

Opening Date : 01 / 13 / 2025

Closing Date : Continuous

General Summary

Posting will remain open until filled. Priority consideration for applications received by January 23, 2025.

The Program Specialist 2 is the primary staff responsible for ensuring the promotion, availability and networking of career and transfer related resources and information for students, faculty and staff. Career and Transfer services are integrated within the Advising Center, providing support to all phases of Highline's advising model (Entry Advising, Pathway Advising and Faculty Advising). The Program Specialist 2 works in close coordination with various campus stakeholders. The Program Specialist 2 is expected to participate fully as a member of the work unit, supporting other functional areas to facilitate the coordination and distribution of career and transfer services to Highline College students.

This position is a classified full-time position, which is eligible for overtime.

Schedule : Mon-Fri 8 a.m. to 5 p.m. and occasional evening hours.

Modality of work : On-campus

Salary Information :

The salary range stated above reflects the starting step of Range 42 (Step A) and ending step (Step M) salary for this classified position and includes a 5% King County compensation provision. Based on salary placement of Step A, it will take 5.5 years to reach Step L on the salary schedule, 11.5 years to reach step M on the salary schedule. This does not reflect any contractual changes; legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.

Essential Tasks

Reporting to the Director of Entry Advising, this position will :

Direct Student Support (50%)

Respond to inquiries via email, phone, zoom, in-person and through career platforms;
Introduce students to resources available throughout the college;
Works collaboratively with other staff to assist students in academic pathways;
Develops, facilitates, and delivers workshop content on various topics related to career and transfer;
Aid students on obtaining career research and internships opportunities;
Aid students on university transfer exploration;
Deliver resume, cover letter, and mock interview services;
Deliver personal statement and transfer application services;
Navigate students through job search;
Provide support services as it relates to career and university transfer;
Serve as point of contact for students regarding career and transfer information and services.

Coordination, programming and event planning (35%)

Work collaboratively to create brochures, orientation materials, forms, and documents for distribution and / or presentation;

Supports coordination of activities / events on career development and student employee resources;

Supports plans events and trainings;

Collaborate with college partners to develop and present career and transfer sessions;

Independently research and stay updated on employment trends;

Develop and maintain official communication to constituents on and off campus;

Be an active member or representative of appropriate state councils;

Provide specialized workshops and trainings related to resume writing, interview skills and dress for success strategies;

Help students learn how to conduct online career searches and job searches;

Maintain and respond to inquiries and issues through Highline's career support platform, Handshake;

Maintain tracking log of delivery of workshops and services and providing a monthly outcome report;

Develop and deliver career related event surveys to track outcomes.

Administration (10%) :

Support the Program Manager with administrative tasks as needed;

Provide routine administrative tasks, such as but not limited to answering Career and Transfer Services phone line and email;

Function as the office front-line contact;

Support Program Manager with office website maintenance;

Help create and maintain career and transfer resources and preparedness tools;

Direct and supervise student workers as needed;

Support the functions of the Advising Center on an as needed basis;

Other related duties as assigned.

Faculty and staff support (5%)

Works collaboratively with other departments to facilitate and address student and program needs;

Coordinate with faculty and staff on campus to keep transfer information and resources up to date.

SKILLS & ABILITIES :

Effectively communicate orally and in written form;

Experience with Microsoft Office and data and information systems;

Demonstrated ability to communicate effectively with students from diverse backgrounds;

Conduct public speaking with students, community members, industry professionals, faculty and colleagues;

Experience in effective advising and counseling techniques;

Prioritize projects and work in an environment with frequent interruptions;

Maintain a professional demeanor during emotionally charged situations;

Explain policies, procedures, rules, and regulations;

Meet required timelines and organize detailed information about the program including student progress;

Work independently with minimal supervision.

Qualifications

Associates of Arts Degree; AND

Two years of full-time experience in program coordination, administration and delivery, working in an educational or related setting.\;

Equivalent education / experience.

Desired Qualifications :

Bachelor's Degree or equivalent experience in Education, Student Development, or Social Work / Psychology or related disciplines;

Experience working in higher education at a community college;

Knowledge of career exploration, development and search best practices;

Knowledge of transfer process;

Experience in customer services;

Experience with Watermark, VitaNavis, Handshake or any other student success and engagement platforms;

Fluency in a language other than English.

Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

THE COLLEGE

Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.

MISSION AND VISION

As an essential part of our , diversity, equity and inclusion are promoted and fostered in all aspects of college life.

APPLICATION PROCEDURE

Your online application must include the following to be considered complete :

1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;

2. A letter of application / cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the

position;

3. A one-page response to the Supplemental Question.

CONDITIONS OF EMPLOYMENT :

National Criminal Background Check may be required;

This position is covered under the Washington Public Employees Association (WPEA)bargaining agreement.

APPLICATIONS MUST BE FILED ONLINE AT :

NEED APPLICATION HELP?

Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6 : 00 AM to 6 : 00PM Pacific Time.

HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

REASONABLE ACCOMMODATIONS

The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

TITLE IX POLICY

Highline College complies with Title IX regulations. For details on our policies, see our website

The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

NON-DISCRIMINATION STATEMENT

The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).

The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office.

The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor.

The Chief Human Resources Officer, Melanie Lawson, can be reached at (206) 592-3320 or 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

You can receive this information in an alternate format by contacting Access Services (206) 592-3857; TTY (206) 870-4853.

Benefits for full time employees are explained in detail on our page.

Applicants need to submit a one page Diversity Response to the following statement : How does your previous education or professional experience contribute to your effectiveness in promoting a climate of multicultural understanding and appreciation at Highline College? Please save your Diversity Response as a Word document and upload it as your Diversity Response attachment at the end of the application process. Please check Yes that this will be submitted with your application.

Do you have an Associates of Arts Degree; ANDTwo years of full-time experience in program coordination, administration and delivery, working in an educational or related setting.\;OR Equivalent education / experience?

Do you possess working experience with Microsoft Office and data and information systems?

I understand that to be consider for this position my application must be complete. Your online application must include the following to be considered complete : 1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position; 2. A letter of application / cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position; 3. A one-page response to the Supplemental Question.

Required Question

Salary : $3,825 - $5,108

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