What are the responsibilities and job description for the Field Inv Assoc Auditor position at HighRidge Medical LLC?
Job Summary
The Field Inventory Auditor provides support for Highridge Medical by maintaining and expanding relationships with our customers who include distributors, independent agents, direct sales, and support staff. The Auditor’s overall objective is to satidfy, and often exceed, our customers’ needs by conducting periodic inventory audits that are complete and conciliatory, ensuring inventory records are traceability are transacted appropriately.
Principal Duties & Responsibilities
- Field travel to conduct physical audits throughout the US on a monthly basis
- Makes recommendations for and implements process improvements to manage distributor inventory
- Collaborates with Audit Supervisor maintaining proper inventory controls and traceability for inventory across physical locations and lots.
- Performs audit and reconciliation process for terminated distributors
- Reports and make recommendations concerning appropriate customer specific inventory levels.
- Performs proper inventory transactions – performs kit piece transfers when applicable.
- Provides suggestions for improvement to company field inventory policies and procedures.
- Assists in training, guidance and support, as necessary, to distributes and sales management regarding inventory management policies, procedures and best practices.
- Interfaces with distributors, sales management, finance and operations personnel to discuss inventory discrepancies; provide supporting documentation to Audit Supervisor to lead and guide those discussions to conclusion.
- Maintains and/or inducts information for Audit Supervisor dashboards around audit completion, discrepancies, DI charges for missing/lost inventory, and other related metrics.
- Follow all standard operating procedures, written and oral, at all times.
Expected Areas of Competence (i.e., knowledge, skills, and abilities)
- Computer literate with advanced familiarity with MS Excel.
- Strong customer service orientation.
- Strong written and verbal communication skills, especially the ability to foster positive relationships with all internal and external (sales) personnel.
- Results oriented with the ability to accomplish work in a team environment.
- Strong attention to detail.
- Demonstrated enthusiasm and willingness to learn.
- Ability to work unsupervised on assigned tasks.
- Demonstrated analytical skills, especially in the areas of process improvement and problem solving.
- Highly developed organizational skills – able to handle multiple high priority tasks/projects concurrently.
Education/Experience Requirements:
- Bachelor of Science or equivalent experience required, preferably in a related field.
- 0-3 years of related experience, preferably within the medical device industry.
- Experience with Inventory Control practices and physical audits within Spinal Orthopedics is preferred.
- SAP experience and proficiency preferred.
Travel
- Up to 75%