What are the responsibilities and job description for the IT Field Service Technician - 55k position at Highspring?
Job Details
Title: Site Support Technician | Kansas City - Multiple Sites | Room for Growth!
Pay/Salary/Benefits/Perks:
- Contract Type: 6-Month Contract to Hire/ Extensions
- Hourly Rate: $22-28/HR
- Salary upon Conversion: $55k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm PST.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
- Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
- Experience: At least 3 years of experience in IT support, working on-site with users
- IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
- Communication: Strong interpersonal and communication skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $55,000
