What are the responsibilities and job description for the Commercial Insurance Account Manager position at Highstreet Insurance and Financial Services?
Job Description
Highstreet Insurance and Financial Services is seeking an enthusiastic and dedicated Commercial Insurance Account Manager to join our team in Kennewick, Washington. As a prominent player in the insurance industry, we pride ourselves on delivering impeccable service to our clients while building enduring relationships. This is a fantastic opportunity for an individual with a flair for customer service and a passion for the insurance sector.
In this role, you will be at the forefront of our customer service operations, working closely with commercial clients to understand their insurance needs and provide tailored solutions. Your positive attitude and inviting demeanor will be instrumental in ensuring client satisfaction and loyalty. If you're ready to be a part of a team that values communication, collaboration, and community engagement, Highstreet Insurance and Financial Services is the place for you. We offer a supportive work environment where your contributions are valued and acknowledged.
Salary: $60000.00 - $70000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
4 O'clock Fridays
Responsibilities
Client Management: Cultivate and nurture strong relationships with clients, acting as their primary point of contact for all account-related inquiries and support needs.
Policy Renewal: Manage the renewal process for commercial insurance policies, ensuring timely and accurate execution.
Documentation: Maintain up-to-date records of all client interactions and policy details, adhering to company standards.
Problem Solving: Actively resolve client concerns and issues by liaising with underwriters and other internal partners.
Training and Development: Participate in professional development opportunities to refine skills and bring the best service to clients.
Team Collaboration: Work collaboratively with colleagues to deliver a seamless, high-quality experience for clients.
Requirements
Experience: Minimum of 1 year in a commercial insurance account management role.
Licensing: Current Washington State Property & Casualty License or willingness to obtain license required.
Communication Skills: Excellent verbal and written communication skills are essential for client interactions and internal communications.
Customer Service: A demonstrated ability to deliver outstanding customer service and address client needs effectively.
Attention to Detail: Strong organizational skills with an acute attention to detail.
Relationship Building: Ability to cultivate and maintain strong relationships with both clients and team members.
Problem-Solving: Analytical and problem-solving skills to identify client needs and provide tailored solutions.
Technology: Proficient in using insurance management software and MS Office Suite.
Salary : $60,000 - $70,000
