Client Service & Marketing Associate - The Rand Group

Our Story

With offices in California and Hawaii, The Rand Group is an award-winning financial services firm providing a broad scope of personalized financial services, primarily to high-net-worth individuals and families nationwide. The company’s distinct brand of wealth management applies a true fiduciary standard of care for individuals, families, small businesses, and corporate clients. These services include financial planning, investment strategy, risk management, and strategy implementation.

Our firm is a group of team players who work closely together to achieve high performance results through shared objectives. We hold each other accountable for goals, and support each other to provide our clients with a unique experience catered to their individual needs.

This is an in-office Monday - Friday position.

What You’ll Do

We are looking for a creative, well-organized, self-motivated individual who has professional communication skills to provide support in administration, client services, and marketing. You will report to the Managing Director/Partner. You need to be service-oriented, coachable team players who are flexible and adaptable, and willing to assist with and learn about different roles in the company.

• Provide customer service to clients and handle the administration of client financial accounts including financial transactions.
• Prioritize and organize workflows, and corroborate in all facets of operations
• Prepare important documents and PowerPoint-based presentations for client meetings
• Help setClien up new investment accounts – drafting emails, preparing customer welcome materials, account distributions, and other onboarding tasks
• Respond to questions regarding accounts and procedures
• Offer administrative and office management support to the team
• Coordinate current client and prospective client communications
• Help with data collection, data input, and presentations for financial planning
• Maintain client files within Salesforce CRM system
• Assist the partners/advisors in developing a marketing plan
• Help complete marketing-related functions
• Manage daily administrative tasks related to client communication and marketing efforts
• Conduct market research and identify new opportunities
• Coordinate with the Hightower marketing design and content teams to create digital and print advertising material
• Contribute to collaborative efforts and organize promotional events
• Prepare reports on marketing metrics, sales metrics, and consumer behavior data
  
  
  

What You’ll Bring

• 1 years of experience in Financial Services (Including internships involving customer service or financial analysis)
• 1 years of experience in marketing or related field
• Experience using MS Office applications, such as Word, Excel, and PowerPoint
• Detail-oriented with the ability to prioritize and organize workflow
• Ability to work in a fast-paced, high-intensity work environment
• Self-starter and able to work independently
• Superior interpersonal, organizational, and client service skills
• Ability to work effectively in a team environment
• Flexible and willing to perform other tasks as assigned
• Salesforce, Canva, Adobe, and Social Media experience preferred
• BA/BS degree in finance or related field preferred
  
  
  

What We Offer

• Bonus program based on both individual and company performance
• 401k/Profit Sharing Plan
• Health, Dental, and Vision insurance
• Paid holidays
• Vacation and PTO days
• Salary range: $60,000-$80,000 per year.
  
  
  

Hightower Story:

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations, and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size, and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of “well-th. rebalanced.” Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.