Customer Service Elite Team - Pavati Division

Description

Pavati Elite Team: Where Technical Expertise Meets Luxury Boat Dreams!

Hiring Immediately! 

Are you someone who enjoys building strong relationships and is passionate about providing exceptional experiences to those who desire to own a custom-manufactured Pavati wakeboard boat? Are you committed to delivering world-class service and eager to work with a growing, industry-leading company that is always innovating?

If your answer is yes, then we want you on our team as an Elite Services Team member! In this dynamic role, you'll be the go-to person for our valued customers, acting as their champion throughout their entire journey.

Here's what makes this role unlike any other:

• Be a customer hero: Become an expert in our products and processes, guiding customers through every step of their purchase and ensuring their complete satisfaction.
• Shape the future of boating: Be part of a team that's redefining the boating experience with innovation and exceptional customer service.
• Wear many hats and make a big impact: From personalizing boats to managing inventory, you'll play a crucial role in every aspect of the customer experience. Handle all administrative tasks related to certifications and documentation, keeping everything ship-shape.
• Communication is key: You'll be the bridge between customers, production, and sales, fostering seamless communication and collaboration.
• Growth is encouraged: We believe in investing in our people and offer opportunities for professional development and advancement.

Ready to join the adventure?

Here's what we're looking for:

• Passionate about customer service and creating exceptional experiences.
• A collaborative spirit and the ability to build strong relationships.
• Excellent communication and interpersonal skills, both written and verbal.
• A knack for problem-solving and navigating diverse situations with a positive attitude.
• Proficiency in Microsoft Suite (Outlook, Excel) and a willingness to learn new systems.
• Ability to multi-task & juggle diverse tasks with efficiency and prioritize effectively, ensuring every customer receives the attention they deserve.
• A strong desire and drive to accomplish new tasks on a daily basis.

 Why Pavati? Because we offer more than just a job, we offer a career path filled with:

• Competitive wages with growth potential: We recognize your dedication and reward it with regular performance reviews and potential salary increases.
• Continuous learning: We invest in your growth with job-specific training and exciting opportunities like our in-house Weld and Fabrication Training Programs.
• Benefits that matter: We offer Medical, Dental, & Vision insurance plans, paid holidays, a generous 401(k) employer match program, and a PTO plan that begins accruing on your first day!

Join us and become the ultimate Pavati customer service hero! Build lasting relationships, dive into the world of luxury boats, and help customers experience the Pavati difference. Apply today! 

This is more than just a job; it's an opportunity to be part of a passionate team and make a real difference. If you're ready to dive in and build with us!  This position is in high demand. Don't miss out!! 

Requirements

• A high school diploma or GED
• 3 years of customer service experience, preferably with phone skills
• The ability to handle challenging situations with grace and professionalism
• Excellent multitasking, prioritization, and time management skills
• Proficiency in Microsoft Suite, including Outlook and Excel
• Top-notch verbal and written communication skills
• Experience in the boating industry.
• Knowledge of ERP and CRM systems
   

Highway Products/Pavati is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Highway Products/Pavati complies with the Americans with Disabilities Act.