What are the responsibilities and job description for the Accounts Receivable Manager position at Hilco Vision?
Hilco Vision is an industry leading global eyewear/eye care company delivering comprehensive solutions to customers, built on a platform of innovation and operational excellence. It has direct subsidiaries in the USA, Canada, UK, Germany, Australia, China, Hong Kong, Belgium and the Netherlands. The company’s product portfolio encompasses Prescription Safety, Lenscare, Eyewear Accessories, Lab & Dispensing, Ocular Surface, Exam Supplies, and Vision Testing.
Hilco Vision is searching for an experienced Accounts Receivable Manager to join the Finance Team! The Accounts Receivable Manager will lead the AR department in a manner that will foster a positive customer experience and ensure that revenue is collected and applied correctly and in a timely manner, and that cash flow targets and departmental KPIS are tracked, and goals are met. The AR Manager will create and instill a positive working relationship with Sales and Customer Service to improve servicing of our customers, encourage teamwork between groups, and resolve issues quickly.
This position works a hybrid schedule in the Headquarters in Mansfield, MA.
If you’re up for the challenge, we’d love to hear from you!
A Little Bit About You:
- You have a bachelor’s degree in accounting paired with 3-5 years of supervisory experience within the AR world and possess exceptional understanding of Accounts Receivable best practices and internal controls.
- You are an enthusiastic leader who leads by example and is always willing to jump in and assist as needs arise; you enjoy mentoring and motivating others in order to upskill.
- You’re a problem solver at heart and looking to dig into issues, develop solutions, automate where possible, and create clear, consistent SOPs.
- You are a fantastic communicator both oral and written, as well as a collaborator – you always look to bridge the aisle and work together to solve issues to better the internal and external customer experience.
- With your in-depth understanding and experience of best AR practices, you’re excited to shape a department and its policies to ensure success.
- You are a strong problem solver and can prioritize and manage small to mid-size projects.
- Experience in system improvements and ability to drive positive change from a technology perspective.
- You’re able to take a policy and implement appropriate SOPs and internal controls based on this policy.
- You possess intermediate MS Excel skills.
What You'll Do and How You'll Make an Impact:
- Foster a positive working environment and build team relations with other departments (including Sales and Customer Service). Create a service mindset within the team. Continuously confirm customers are receiving the best experience possible.
- Manage the AR team to ensure they are effective, engaged and content in their roles; remove roadblocks to their success.
- Create and distribute regular AR Aging and other reports as required for reporting purposes, KPI tracking and managing the team's workload.
- Verify Customer Master data is created and maintained accurately in the system.
- Validate customer invoices, credit memos and statements are accurate.
- Monitor and ensure cash is collected and applied to the correct customer account on a timely basis. This includes credits and rebills. Approve credits/adjustments as appropriate, escalate when outside approval limits.
- Ensure collection efforts are maintained to follow up with past due accounts
