What are the responsibilities and job description for the Day Local Operations Coordinator (Dispatch) position at Hill Bros?
Description
Are you energized by the pace of dispatch operations and take pride in coordinating drivers and freight with precision? We’re looking for a Day Local Operations Coordinator to oversee dispatch operations for our Skinner bakery account. In this position, you'll help ensure on-time pickups and deliveries, maximize driver productivity, and uphold our high standards for safety and customer service.
This role plays a key part in our local operations and will work a 12-hour day shift (6:00am–6:00pm) on one of two rotation options:
- Schedule 1: Sunday, Monday, Tuesday, and every other Saturday
- Schedule 2: Wednesday, Thursday, Friday, and every other Saturday
You’ll be collaborating with drivers, shop personnel, and the broader operations team to keep freight moving and customers satisfied.
At Hill Bros, we believe in more than moving freight—we believe in moving forward.
Our purpose is simple: Building relationships while delivering opportunities mile after mile. Whether you're behind the wheel or behind the scenes, we rely on team members who share our will to win and reflect the values that have driven our success for generations. As a Day Local Operations Coordinator, you'll play a vital role in upholding these values each day as you support the Skinner bakery account.
What You’ll Do
Dispatch and supervise local drivers during day operations, maintaining clear communication and high driver productivity. (Requires strong communication, management, and follow-through skills.)
Track and maintain dispatch data in our system, ensuring all information is accurate and up to date. (Demonstrates attention to detail, organization, and job knowledge.)
Coach drivers on safe and efficient practices, including use of telematics systems and compliance with safety policies.
(Reflects safety awareness, adaptability, and leadership capability.)
Process and manage BOLs (bill of laden) and trailer information to ensure smooth delivery and compliance with customer specifications.
(Shows dependability, business acumen, and priority setting.)
Coordinate with maintenance shop personnel to address equipment issues and proactively manage downtime.
(Displays strong negotiation and problem-solving skills.)
Assign and audit yard checks twice daily, ensuring trailer accuracy and monitoring refrigerated load temperatures.
(Illustrates accountability, goal orientation, and job knowledge.)
Communicate with internal teams and external customers to manage trailer pools, provide updates, and ensure satisfaction.
(Requires strong oral and written communication and a customer-first mindset.)
Monitor drivers’ Hours of Service and ensure compliance with FMCSA and company policies.
(Demonstrates regulatory awareness and a strong sense of responsibility.)
Requirements
Who You Are
A dependable leader who thrives in a fast-paced environment and understands how to motivate a team.
An organized problem-solver who can prioritize on the fly, handle unexpected issues, and keep operations moving.
A clear communicator who can collaborate across teams and maintain strong customer relationships.
A safety-conscious professional who respects regulations, policies, and best practices.
What You Bring
Education: High school diploma or GED required.
Experience: 2–4 years of relevant dispatch, transportation, or logistics experience.
Tech Skills: Comfortable navigating Windows OS, Outlook, Excel, Word; experience with TMW or similar dispatch software a plus.
Schedule Flexibility: Willingness to work nights, weekends, and holidays based on business needs.
This is more than a dispatch role—it’s a leadership opportunity.
Why Hill Bros?
At Hill Bros, we don’t just move freight—we move people forward. We believe in empowering our teams, recognizing hard work, and living out our values every day. If you’re looking for a company that values tradition, teamwork, innovation, and relentless service, we’d love to hear from you.
