What are the responsibilities and job description for the Program Supervisor position at HILLCREST FAMILY SERVICES?
Job Details
Description
Monday-Friday; 8-4:30pm; On-Call Rotation
(Will include some nights, weekends, and holidays!)
Your Responsibilities
- Take the lead in the referral, intake, and discharge processes for the program and monitor completion of all requirements.
- Supervising employee(s) and their workflow and ensuring that employees understand their duties or delegated tasks.
- Lead the scheduling of staff including approving their time off, leaves etc.
- Serve on an interdisciplinary team that includes: ARNP, Nursing staff, Program Manager, and other colleagues in an effort to serve our clients in the best way possible.
- Monitor completion and timeliness of all client service plans, staffing progress reports and other clinical file requirements and reports staff performance to Program Manager.
- Coach people to appropriately cope with emotions, thoughts, behaviors, and other struggles.
- Role model and coach individuals with activities of daily living (cooking, cleaning, showering, hygiene, shopping, and managing money).
- Participate and plan recreational activities.
- Learn and implement Evidence Based Mental Health Programs with clients.
- Learn skills to de-escalate emotionally charged individuals.
- Ensure the safety of all those involved (monitor meals, behaviors, activities).
- Demonstrate teamwork with other roles (nurses, prescribers, therapists, and support staff).
- Communicate to the team through daily documentation and reports.
What You Need
- High school diploma or equivalent required (GED or NCR accepted).
- Bachelor's degree in Human Services field preferred.
- Case management and previous supervisory experience preferred.
- Valid driver’s license and ability to meet agency driving requirements.
What Makes You Stand Out
- Good teamwork mentality and client focused work ethic.
- Prior experience working with adults who have chronic mental health challenges.
- Prior experience with health care documentation.
- CPR/First Aid certification.
Competitive benefits package for full-time employees working 30 hours a week:
- Health insurance (up to 79% employer paid)
- Dental insurance
- Vision insurance
- 401(k)with profit sharing and employer match
- Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
- 10 paid holidays
- 80 hours sick time
- 2 wellness days
- Staff development and training
- Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
- Employer paid CEU's through Relias
- On-site primary care
- PerkSpot- employee discount program
- MeMD- virtual health provider for you and your family
- Free talk therapy
- $0 Telehealth/urgent care
- Discounted psychiatry
- Employee assistance program
- Advancement opportunities
About the Program
Hillcrest's Adult Residential Services operates several 5 bed group homes and a 70 bed care facility for adults who have a mental health diagnosis. Serving as a steppingstone from hospitalizations to independent living, these programs provide supervision in a safe, secure, and protected environment, with the following support:
- 24 hour staffing and supervision.
- Individual counseling and care coordination.
- Mental health support.
- Medication management.
- Social and community integration.
- Physical and emotional health development.
- Recreational activities (structured and unstructured).
- Daily living skills education and instruction.
About the Organization
Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.
**COVID-19 Vaccination Not Required**
Qualifications
