What are the responsibilities and job description for the First VP, Trust Operations Officer position at Hills Bank?
SCHEDULE: Full-time; Monday through Friday
LOCATION: 590 W Forevergreen Rd, North Liberty, IA 52317
BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!
SCOPE:
Responsible for advanced operations processing functions, including incoming and outgoing asset transfers, audit functions, risk management, vendor management and development of best practices. Assist in supervision of operations staff. Be able to serve in a back-up role for core operations functions as needed and assist with maintenance and functionality of the trust accounting system.
ACCOUNTABILITIES:
Core Trust Operations:
- Manage core operations functions, including incoming and outgoing cash movement, security trading, reconciliations, document imaging, account openings and closings, tax coding, management of online customer access, fee collections, tax processing and litigation settlements
- Serve in a back-up role for advanced operations functions, including incoming and outgoing asset movement, management of closely held and hard-to-value assets, supervision of safe-keeping process, vault audits, historical research, US Savings Bonds and the TIAA relationship.
- Assist with compliance and internal audits
Supervisory and Staff Development:
- Develop and provide training for new operations staff
- Develop best practices for activities involving Relationship Managers and Administrative Assistants
- Supervise operations staff
Vendor Management:
- Work directly with vendor representatives for trust accounting software to resolve issues and manage the vendor relationship
- Assist in vendor evaluations
Departmental Leadership:
- Develop best practice solutions for operations area, with a focus on compliance and risk management
- Lead monthly operations department meetings
- Participate in bank-sponsored events and activities, as well as actively participate in outside organizations
- Attend user group meetings, vendor conferences and seek other opportunities to develop a network of outside operations staff to collaborate with and use as resources when appropriate
EDUCATION AND SPECIAL REQUIREMENTS:
- Advanced degree or professional designation in operations, risk management or compliance (e.g. Cannon Financial Institute, American Bankers Association) with seven or more years of trust operations/accounting experience; or equivalent combination of education and experience.
- Must demonstrate proficiency in Trust Accounting Platform and other systems which represent core elements of our work environment (will receive training).
- Must have working knowledge of Excel spreadsheets and basic database management.
- Must be able to operate PC and printers, transcription system, copier, adding machine and fax machine.
EQUAL OPPORTUNITY EMPLOYER
