What are the responsibilities and job description for the Planning & Zoning Tech Tier 2 position at Hillsborough County (Florida)?
Job Description
Salary : Min : $20.22 / hour
Mid : $28.33 / hour
Max : $36.44 / hour
Job Overview
This position is working with the Transportation Review Team within the Development Services Department. The ideal candidate will possess a strong knowledge of standard Customer Service best practices. Experience in Call Center, Customer Relationship Management software and comfort with face-to-face interactions as a big plus. Must be able to make quick and critical decisions within a fast-paced environment with minimal supervision. This position will require the individual to correspond / interact with various managers / leaders from other sections and departments and occasionally with commissioner aides so the ability to effectively communicate both orally and in writing is a must. This position will manage the team's review logs and aid in reviews.
- Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Job Distinctions
Reviews site plans that may include flood areas. Performs leadership duties reviewing and researching zoning history documents, analyzing data, and researching records to ensure compliance with applicable land development codes, regulations, and comprehensive plan along with clerical support functions. May also provide backup and support to the sign regulation program.
Duties and Responsibilities
Note : The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
Transportation Related Administrative Reviews requests as they go through the development review process.
Job Specifications
Physical Requirements
Work Category
Minimum Qualifications Required
Salary : $20 - $36