What are the responsibilities and job description for the Tech, Communications position at Hillsborough County Public Schools?
Summary:
Performs specialized duties in the operation of communications equipment, computerized alarm systems, camera systems, receiving, screening, and monitoring of emergency calls and dispatching vehicles to scenes of emergencies.
DISTRICT EXPECTATIONS: All employees are expected to demonstrate regular and predictable attendance; to support the District’s vision, mission, goals, and Strategic Plan; to engage in civility, respect, and professionalism; and to maintain the professional knowledge and skills necessary to perform the essential duties and responsibilities of their positions.
- Receives, screens, and monitors calls from district staff, various agencies, and citizens requesting assistance or information.
- Monitors and dispatches School Security and Emergency Management Officers, Transportation staff, and first responders.
- Monitors, screens, and receives district fire and intrusion alarms.
- Monitors district surveillance camera systems.
- Creates and sends mass communication notifications to district staff.
- Inputs calls for service and maintains applicable records on the Security and Emergency Management records management system and alarm database.
- Maintains a high degree of current knowledge of the location of various schools and streets that access them. Also, has current knowledge of the location of alarm control boxes and key safes.
- Performs any other duties as assigned.
Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district.
Other information:
Dependability: Responds to requests for service and assistance; follows instructions, responds to management direction; takes responsibility for own actions; commits to doing the best job possible; keeps commitments; meets attendance and punctuality guidelines.
Quality: Demonstrates accuracy and thoroughness; displays commitment to excellence; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
Quantity: Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly; achieves established goals.
Safety & Security: Observe safety and security procedures; determine appropriate action beyond guidelines; use equipment and materials properly; report potentially unsafe conditions.
NOTE: School Board Policy ensures equal opportunity for all in its personnel policies and practices and does not discriminate on the basis of race, color, gender, religion, national origin, marital status, sexual orientation, gender preference, political beliefs, social/family background, disability or age.
The district accords preference in selection, retention, and promotion procedures to certain veterans and spouses of veterans who are Florida residents.
Experience: Six (6) months experience in general clerical duties, alarm monitoring, or radio dispatching. One year of college (30 semester hours) or two (2) years of general work experience (or a combination of college and work experience) may substitute for six (6) months experience in general clerical duties, alarm monitoring, or radio dispatching.
Language Skills: Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations.
Mathematical Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability: Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Microsoft Office
PHYSICAL DEMANDS:
Physical Activities: Standing, walking, sitting, handling, keyboarding, talking, and hearing
Lifting Demands: Up to 10 pounds
Reaching Activities: Both dominant and non-dominant hand; overhead
Environmental Conditions: Noise Intensity 3, moderate
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All job postings close at 7:00 p.m. on the posted Closing Date. Applications must be submitted before this deadline.
All applicants must have an "ACTIVE" application and must have received an active notification from the Application Center to be considered or interviewed for any posted position.
Not Currently an Employee of our district?
- If you are seeking employment with Hillsborough County Public Schools.
Are you a current employee of Hillsborough County Public Schools?
- Eligible employees can find and apply for positions on the new employee experience on the Infor System (GHR Employee Space).
All current employees seeking transfer or promotion must apply through the employee experience page.
Employees who wish to transfer to a different position or location must satisfy the minimum requirements of the desired position.
Please review the skills/competencies listed on your employee profile to determine your eligibility.
If you need to update your skills/competencies, please contact the Application Center at 813-840-7181.
You must ensure that you have the proper skills/competencies added to your employee profile PRIOR TO, OR SHORTLY AFTER, applying for any opening.
(Skill/competency updates are not necessary for employees seeking a lateral transfer (same job at a different location))
Job description search: https://www2.sdhc.k12.fl.us/jobdescrs/
Salary Schedules
Our district salary schedules are available at: https://www.hillsboroughschools.org/employeerelations
