What are the responsibilities and job description for the Customer Service Representative (PART-TIME / NON-BENEFIT ELIGIBLE) position at Hillsborough County Tax Collector?
Job Type
Part-time
Description
Position : Customer Service Representative
Reports To : Supervisor
Department : Branch Operations, Processing Operations
Rate of Pay : $20.00 per hour
Pay Grade : Part Time (up to 20 hours per week)
FLSA Status : Non-exempt
Purpose : Works under general supervision of a supervisor to perform technical duties in the automated processing and issuance of motor vehicle and vessel registrations and titles, licenses, and collection of fees and ad valorem (property) taxes in accordance with well-defined policies and procedures.
Principal Duties and Responsibilities (
- Essential Job Functions)
- Process work and respond to inquiries related to new applications, renewals and transfers of motor vehicle and vessel registrations and titles
- Process work and respond to inquiries related to driver licenses and ID cards, property taxes, business tax licenses, hunting and fishing licenses, Florida birth certificates, and concealed weapons permits
- Collect and record all fees and taxes related to such issuance, applications, renewals, or transfers
- Enter changes in ownership, assessed value, exemptions, and related information to property tax rolls
- Interpret rules, regulations, statutes, and policies of the departments and agencies governing the transactions being completed
- Generate and maintain accurate correspondence, files, and reports
- May administer driving tests
Job Specifications (including knowledge, skills, abilities, and physical requirements)
Working Conditions
Requirements
Qualifications
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job nor does it represent all that may be required of a job incumbent during the course of employment with the Hillsborough County Tax Collector's Office.
Salary Description
20.00 per hour
Salary : $20