What are the responsibilities and job description for the Registration Specialist position at Hilltown Community Health Center?
Job Description
Job Description
Description :
Our Culture : Why work with us?
Our most valuable resource is our people-with a diversity of backgrounds, ideas, and life experiences. We have built a multidisciplinary and multicultural environment. Our culture is filled with people who are mission driven, passionate, and want to be of service to others. There is a dedication to one another that is palpable. We believe in rewarding our employees with an excellent benefit package including sign-bonuses, career pathways for advancement, paid vacation and sick days and the chance to help the people of Western Massachusetts thrive!
Our Mission :
Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle / High School and a Community Center in Huntington.
A day in the life of this role :
The Registration Specialist performs pre-registration and registration tasks for all new and established patients across our medical, behavioral health, dental, optometry, and Nutrition departments. This position requires a detail-oriented individual as registration plays a crucial role in ensuring the smooth functioning of administrative processes and improving patient experience. The primary purpose of a registration specialist is to gather and verify essential patient information before their scheduled appointments. This role involves a combination of clerical and customer service responsibilities aimed at streamlining the check-in process and facilitating efficient healthcare services. This position requires an understanding of medical insurance. This position works closely with front desk staff, call center representatives, and the billing and referrals departments.
What's in it for you :
Teamwork : Your commendable, independent work ethic will earn you recognition and appreciation, and you will also be celebrated as a cooperative and respectful team player.
Growth : You will be encouraged and supported to increase your skillset, knowledge and understanding of how providing access assists in providing high quality, integrated health to all our patients.
Impact : In this position you can directly impact the whole health of your friends, neighbors, and community members.
Benefits : Sign on bonus, health, dental and vision insurance effective on day 1 of employment, paid vacation, holiday time, personal time and sick time, retirement fund with employer match, Career Pathways opportunities and much more!
Requirements :
What we need from you : Required :
- High school diploma or equivalent.
- At least one year of demonstrated experience working with medical registration.
- One year demonstrated experience using an electronic health record.
- Computer experience / skills required.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Demonstrated Knowledge of insurance payor and billing practices.
Preferred :
Competencies and Attributes :
Location : Hybrid Remote / Float : Amherst, Huntington, Worthington
