Assistant Property Manager (Multi-Family)

Company Overview:

Hillwood was founded in 1988 by Ross Perot, Jr. in association with the Alliance Texas project – a 26,000-acre master-planned community which has been hailed as one of the best mixed-use developments in the world.  Today, Hillwood is consistently ranked as one of the top real estate investment firms in the world and has a strong track record of successfully developing and acquiring real estate assets throughout North America and Europe.   

Position Summary:

Hillwood Properties' Multi-Family division is looking to hire an Assistant Property Manager to support one of our properties located in Alliance Town Square. This individual performs property accounting procedures and assists in the administration, leasing and supervision of personnel.

Responsibilities:

• Collects and secures rental payments.
• Makes daily bank deposits and verifies the accuracy of those deposits.
• Inputs daily activity transactions.
• Prepares accounting records and reports, including Deposit Accounting and Accounting Month End.
• Delivers delinquent notices, appropriate Redbook forms, and personally contacts all residents who have unpaid/owed rent daily.
• Collects balances owed by former residents and applicants.
• Follows eviction process as outlined in the operation manual.
• Walks and inspects move outs according to operation manual including documenting damages with photographs charging back appropriate charges when applicable.
• Assist in the inspections of vacant apartments and takes appropriate action to prepare them for make-ready status.
• Enters activity into property software program in relation to the daily, weekly & monthly checklists.
• Adheres to Hillwood key procedures.
• Assists with leasing duties to include showing apartments and preparing leases.
• Maintains organized residential file.
• Audits residential files to ensure accuracy at move-in, move-out, renewal and notice to vacate.
• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management.
• Prepares accurate and complete reports in a timely manner.
• Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents’ service request.
• Promotes resident retention by assisting with the renewal program.
• Performs periodic inspections of common areas.
• Reports any observed maintenance problems.
• Assists in the coordination of resident events in conjunction with Apartment Life team
• Must stay informed and comply with all policies and procedures as outlined in the Operations Manual.
• Assumes duties of Property Manager, as directed.
• Must be courteous and helpful to residents, prospective residents and co-workers.
• Must have reliable transportation in order to make bank deposits, attend meetings, purchase and pickup supplies.
• Must have a mode of communication in which to be contacted at home and respond in case of emergency.
• Must be available for overtime, weekend, holiday, and evening work.
• Performs other duties as assigned by Property Manager.
• Keep informed of changes in Fair Housing laws, rules, and regulations concerning apartment leasing and management.

Required Skills/Abilities:

• Ability to read, write, and comprehend the English language.
• Mathematical skills in order to calculate pro-rations, bank deposits, reconcile
• account ledgers, identify and correct prepaid accounts, etc.
• Possesses above-average telephone and communication skills.
• Competent ability with personal computer- Microsoft Office and the Internet.
• Basic knowledge of office equipment
• Leadership and team building skills.

Education and Experience:

• Bachelor’s degree preferred.
• Minimum of 2 years on-site multi-family apartment management experience.

Physical Requirements:

• Frequent walking, bending, stooping, squatting, kneeling, climbing on stairs, sitting, lifting, and carrying items weighing 20 lbs. or less.
• Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communications.

EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent, and it may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take additional responsibilities without notice.

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