What are the responsibilities and job description for the Customer Relationship Specialist position at Hilti North America?
Account Management
As a Territory Account Executive, you will be responsible for managing a portfolio of customer accounts, building long-term relationships, and driving revenue growth. You will work closely with customers to understand their needs, develop tailored sales strategies, and deliver exceptional service and support.
Key Responsibilities
Requirements
To be successful in this role, you will need:
As a Territory Account Executive, you will be responsible for managing a portfolio of customer accounts, building long-term relationships, and driving revenue growth. You will work closely with customers to understand their needs, develop tailored sales strategies, and deliver exceptional service and support.
Key Responsibilities
- Develop and execute sales plans to meet or exceed quarterly and annual sales targets.
- Build and maintain strong relationships with customers through regular communication, site visits, and proactive issue resolution.
- Collaborate with internal stakeholders to gather market intelligence, identify new business opportunities, and provide input on product development.
- Maintain accurate records of customer interactions, sales performance, and market trends using Salesforce.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent required; bachelor's degree preferred.
- At least three years of outside sales experience, preferably in an environment with set targets.
- Strong time and territory management skills, including ability to work independently and prioritize multiple tasks.
- Excellent communication and interpersonal skills, with ability to build rapport with diverse customer groups.
- A valid driver's license and willingness to travel frequently (up to 50% of the time).
