What are the responsibilities and job description for the Front Desk Agent position at Hilton Atlanta Perimeter Suites?
Front Desk Agent
We are currently seeking Front Desk Agents to join our team at the Hilton Atlanta Perimeter Suites located in Sandy Springs, GA. Starting wage for this position is $14.00 per hour based on experience. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below. We provide training.
Apply here or in person at 6120 Peachtree Dunwoody Road, Atlanta, GA 30328
**
**
Job Description
Our Front Desk Agents greet customers with a friendly and sincere welcome; provide accurate information about local attractions and directions to venues; complete the registration process by inputting and retrieving information from a computer system; verifying and processing credit card payment information; answering telephones; field guest complaints; adhere to all company policies and procedures. 7am-3pm, 3pm-11pm, weekends, and holidays required. Have computer skills and the ability to learn hotel operating system, MS office and internet.
**
**
Additional Job Requirements:
- Hotel experience preferred but not required. We are willing to train.
- Ability to work with all types of people.
- OnQ experience preferred
- Hilton experience preferred
In addition to a great work environment, the benefits our talented team enjoys:
- Competitive compensation
- Professional development and growth
- Paid time off for vacation, holiday and sick
- Company-sponsored medical plans including health, dental, vision, life, LTD, STD, METLIFE plans, and Flexible Spending Plans for Medical and Dependent Care
- 401(k)-retirement plan
- Employee Assistance Program (EAP)
- Room discounts at all Hilton hotel locations
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- OnQ: 1 year (Required)
- Hotel: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Salary : $14 - $0