What are the responsibilities and job description for the Restaurant Supervisor position at Hilton Charlotte Airport?
Hotel:
Hilton Charlotte Airport2800 Coliseum Centre DriveCharlotte, NC 28217Restaurant SupervisorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose Manager
Equipment: Uniform
Work Performed:
The Restaurant Supervisor will be tasked with the following duties, responsibilities, and assignments:
Supervise, direct, schedule, and train food and beverage Associates;
Exceed guest expectations throughout their restaurant and hotel experience;
Work quickly and independently to resolve operational and/or guest concerns, ensuring follow through with appropriate manager(s);
Ensure all opening and closing side work is completed accurately on a daily basis;
Assist Restaurant Associates as well as other restaurant associates with their job duties as necessary;
Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sinks, side boards, and refrigerators clean and sanitized;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Required Prior Experience:
Two (2) years of prior server experience
At least one year lead and/or supervisory experience
Bar service experience preferred
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
Food Safety Training certified or become certified within first 60 days of employment.
Alcohol Awareness certified or become certified within first 60 days of employment
Physical:
Able to lift 50lbs occasionally
Able to bend and squat repeatedly;
Able to walk and stand for duration of scheduled shift
Other:
Meet state minimum age requirement to serve alcoholic beverages
Ability to read and comprehend instructions, both written and oral
Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays.
This position will be responsible for, primarily, our dinner and bar service operating hours.
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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70 hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
