What are the responsibilities and job description for the Front Office Supervisor/Night Audit Relief position at Hilton Charlotte Uptown?
At the Hilton Charlotte Uptown, team members enjoy a fun and caring environment where individual contributions are valued and celebrated everyday. We are currently looking for a talented hospitality professional to join our dynamic team.
The Front Office Supervisor/Night Audit Relief will be responsible for all functions of the Night Audit shift two shifts per week as well two other shifts during each week. The Night Audit Relief team member will provide a warm welcome to all guests, register guests, and assist with guest requests while providing superior guest service. The ideal candidate must be very organized, professional, have understanding of Front Office Night Audit functions and be able to provide friendly service to all guests.
Key Job Requirements:
- Ability to multi-task and complete several duties at once
- OnQ experience is highly preferred
- Must be able to work overnight/3rd shift 11pm-7am all days of the week, including weekend shifts as well as have availability for 1st shift or 2nd shift for two additional shifts per week.
- Must be able to work independently and as well as in team atmosphere
- Excellent communication and guest service skills
- Computer experience required
- Strong problem solving skills
Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.
