What are the responsibilities and job description for the Loss Prevention Officer (12pm-10pm) position at Hilton DFW Lakes Executive Conference Center?
As a Loss Prevention Officer, you'll be integral to maintaining the safety and security of our hotel. Some of your key responsibilities will include:
- Maintain comprehensive awareness of hotel activities, facilities, emergency plans, and departmental rules.
- Review shift logs, issue keys, and manage records in accordance with hotel procedures.
- Inspect employee packages and verify the identity of non-hotel personnel.
- Provide escorts for team members and handle deliveries during PM hours.
- Coordinate with outside agencies and manage emergency situations per safety protocols.
- Patrol property, resolve safety hazards, and assist with guest access and complaints.
- Investigate and report incidents, administer first aid, and document all actions and reports.
- Handle lost and found items, manage guest valuables, and ensure confidentiality of security reports.
- Operate CCTV and fire systems and maintain departmental equipment.
- Other duties as assigned
This position works 10 hour shifts 4 days a week.
What We’re Looking For:
- 1 year of Loss Prevention experience in a hotel or similar setting is preferred.
- A high school diploma or equivalent is required.
- Must be proficient with Windows operating systems
We offer an outstanding benefits program which includes:
- Medical, Dental, and Vision insurance available starting the first of the month after just 30 days.
- Paid Vacation, holiday and sick time
- Employer matched 401(k) Retirement Plan –
- Employee discounts in all Hilton Family of Brands hotels
- Daily Pay – Access your earnings when you need them with this flexible benefit.
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