What are the responsibilities and job description for the Full Time Front Desk Agent position at Hilton Garden Inn Clarksburg?
We are looking to fill a Front Desk role at our property! This will consist of 3pm-11pm shifts along will possible Night Audit shifts of 11pm-7am. Experienced individuals will be strongly preferred, reliability is key.
Job brief
Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Balance the cash drawer and log receipts
Requirements
- Proven experience as a Front Desk Agent or in a similar role, preferably in the hospitality industry
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work different shifts
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel Experience: 1 year (Required)
- Front Desk: 1 year (Required)
Work Location: In person
Salary : $14